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Abidov

Спеціаліст техпідтримки

Age:
28 years
City of residence:
Kyiv
Ready to work:
Remote

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Khurshid Abidov
st.furkat 85/8
Andijan city Uzbekistan
[open contact info](look above in the "contact info" section)
Email - hurshidabidov97@gmailcom Telegram - @plannnB
Viber [open contact info](look above in the "contact info" section)
WhatsApp [open contact info](look above in the "contact info" section)

Professional Skills
Proficient in English, Russian, and Uzbek (translation and interpretation).
Strong knowledge of gaming terminology and industry-specific vocabulary.
Excellent written and verbal communication skills.
Ability to adapt texts while preserving original meaning, style, and tone.
Experience with translating game dialogues, UI texts, and support documentation.

LANGUAGE
Uzbek — Native Russian — B2 English — B2 Ukraine — B1
EMPLOYMENT
Account Manager - remote Online Igaming
Sep 2021 — Dec 2023

Managed relationships with clients and players, ensuring high-quality support and service.
Communicated via messengers, email, and Google Docs to resolve issues and provide timely assistance.
Monitored client activity and maintained long-term customer engagement.
Coordinated with internal teams to improve customer satisfaction and retention.
Achieved strong performance in meeting KPIs and client expectations.

Support manager - team soft may 2024 - jan 2025

Led a customer support team, providing assistance to clients and resolving inquiries through chat, email, and messengers.
Implemented reporting and documentation using Google Docs and CRM tools.
Achieved high customer satisfaction ratings and response efficiency.

Sales Promotion Agent - Herbion mar 2025 - Jul 2025

Promoted and increased awareness of Herbion pharmaceutical products among pharmacies, doctors, and healthcare professionals. Conducted product presentations, consultations, and training sessions for clients.
Supported sales activities by ensuring proper product placement and availability in pharmacies.
EDUCATION
National College of Handicrafts and Social Economy Andijan, Uzbekistan 2013 - 2016

Economistic

Kyiv Medical University Kyiv, Ukraine 2017 - 2024

Master’s Degree in Hygiene
Faculty of General Medicine (Medical Doctor Program)

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