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Anna

Customer support representative

City of residence:
Dnipro
Ready to work:
Remote

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Anna
Hordiienko30.01.2001 (25 y.o.)

Experience
(2018 - 2020)
THINK GLOBAL" SCHOOL
(PRIVATE)
The teacher of IT and English

About me (2020 - 2021)
I am a fast learner, have a high level ENGLISH PRIVATE SCHOOL
of commitment, analytical skills and The English teacher
excellent interpersonal and
communication skills.
(2021 - 2023)
KREMENCHUK GYMNASIUM №28
Contacts The English teacher
[open contact info](look above in the "contact info" section)
(Telegram, WhatsApp, Viber) (September 2023 - now)
[open contact info](look above in the "contact info" section) LOGISTICS COMPANY “TRACKENSURE”
Technical support operator (eng, ukr, ru)
Montenegro

Education Skills
(2020 -2022) Bachelor Effective communication with various
A.S. MAKARENKO PEDAGOGICAL types of clients
COLLEGE Knowledge of Hours of Service (HOS)
Specialty: teacher of English regulations
and IT at Junior School Regulatory compliance (federal & state
transportation laws)
(2020 -2023) Bachelor Logbook auditing and compliance
KIEV UNIVERSITY OF CULTURE monitoring
Management of socio- Conflict resolution
cultural activities Analytical and situational problem-
solving
(2022 -2024) Master Attention to detail and accuracy
H.S. SKOVORODA KHARKIV Courses
NATIONAL PEDAGOGICAL
UNIVERSITY 25.01.2023 - 15.05.2023
Specialty: High School English
COURSE FOR QA AT LEMON SCHOOL,
and literature teacher
COURSES ON PRACTICAL SKILLS FOR QA

Languages Hobbies
Ukrainian - native Reading: self-developming, psychology
English - Upper-Intermediate Sport games: volleyball, tennis
Board games: different, favourite is “Catan”

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