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Мирослав

Customer support representative

Age:
21 years
City of residence:
Ivano-Frankivsk
Ready to work:
Remote

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PADUCHAK MYROSLAV
CUSTOMER SUPPORT REPRESENTATIVE

WORK EXPERIENCE
IGAMING COMPANY/NDA

Customer Support Representative Provided
CONTACT
player support via live chat and email, resolving
Ivano-Frankivsk, 3 Pulya inquiries quickly and maintaining a KPI score of
street, apt 63.
90%. Built strong client relationships through
friendly, proactive communication. Collected
[open contact info](look above in the "contact info" section)
user feedback for service improvement and
supported internal workflow optimization by
[open contact info](look above in the "contact info" section)
actively assisting teammates
@xqssiisq
EDUCATION

Ivano-Frankivsk National Technical University of
Oil and Gas
SKILLS

Customer communication Bachelors Degree
(Live Chat, Email)

Conflict resolution
2022 - currently

185 - Petroleum Engineering and Technologies
CRM systems

Attention to detail

Сlient-oriented approach

Knowledge of iGaming
products

LANGUAGES

Ukrainian - native speaker

English - B 1

Russian - native

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