Марія

MARIIA LYTVYN
Technical Support & User Assistance |
Web3 & SaaS Communication Experience

Profile
Computer Science student with experience in communication,
structured support, and cross-team collaboration. Skilled at
explaining concepts, managing follow-ups, and resolving user
issues. Open to new challenges and ready to take on new
responsibilities in dynamic and evolving environments.
[open contact info](look above in the "contact info" section)
[open contact info](look above in the "contact info" section)
[open contact info](look above in the "contact info" section)
Lodz, Poland Work Experience
Date of Birth:02.03.2005

Education Jan 24 Wallmer– Web3 Partnerships & Operations Assistant
- (Remote)
BA in Computer Science Feb 25
Assisted with outreach planning and helped maintain
Uniwersity of Lodz collaboration between technical and business sides
2022-2025 during partner onboarding.

Technical Skills Managed outreach tracking via spreadsheets and
CRM systems (including Salesforce), supporting
·Basis of C++, HTML/CSS, Kotlin,
structured communication with potential Web3
Java, Python, R, Excel, Word. partners.
·Tools: Git, Figma, MySQL, Unity, Composed and scheduled cold messages and
Android Studio, Linux, LaTeX. follow-ups based on engagement status.
·Cold outreach & proposals Maintained basic documentation to support internal

·Web3 & Blockchain basics visibility into outreach status and timelines.

·CRM System
Aug 23 Recruitment startup Redara Group, HR Manager, Lodz
·PM Methodologies: Scrum,Kanban, -
Waterfall Supported the recruitment team by sourcing candidates
Nov 23
and maintaining outreach across social media channels
·Stakeholder Map/Plan, RACI model
Conducted targeted searches on social and
Soft Skills professional networks to identify potential candidates.
Managed outreach campaigns and communications
·CRM & workflow organization
with candidates.
(Salesforce)
·Lead generation & outreach
coordination Jun 22 MedVoice, Product Design Assistant (Remote)
·Cross-functional -
Supported the product team by preparing visuals and
communication Jul 23 maintaining layout consistency across digital assets and
·Adaptability in fast-paced simple interface components

environments Supported the product team by preparing visuals and

·Conflict resolution maintaining layout consistency across digital assets
and simple interface components.
Languages Maintained design consistency by following spacing,

Ukrainian(Native) alignment, and component standards in Figma.
Replicated visual templates across different formats
Russian(Native)
with attention to detail and responsiveness.
English(B2)
Spanish(A1)
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