Okolo

Customer service manager

Considering positions:
Customer service manager, Dispatcher, Sales manager
Employment type:
full-time, part-time
Age:
22 years
City of residence:
Kyiv
Ready to work:
Remote

Contact information

The job seeker has provided: Phone numberEmailMessenger

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Work experience

Engineer constructor

from 10.2024 to 02.2025 (5 months)
Redgrey Associates, Дистанційно (Будівництво, архітектура, дизайн інтер'єру)

• Assisted in site inspections for piling, drainage and reinforced concrete works
• Checked compliance with drawings and bar bending schedule
• Coordinated with site engineers to resolve construction issues

Sales representative

from 02.2023 to 12.2025 (2 years 11 months)
NovaReach Digital Solutions, Дистанційно (IT)

Worked with CRM tools such as Hubspot to organize leads, track interactions, and manage
follow-ups
• Guided potential customers through the buying process and closed sales
• Followed up with leads to increase conversions and repeat purchases

Dispatcher

from 11.2020 to 02.2023 (2 years 4 months)
Swifthaul logistics ltd, Дистанційно (Транспорт, логістика)

• Coordinated daily dispatch of drivers to ensure timely pickups and deliveries
• Communicated with drivers via phone and messaging platforms to provide routes and
instructions
• Monitored delivery progress and resolved delays or issues in real time
• Served as a point of contact between drivers, customers, and operations staff

Knowledge and skills

  • Здатність до навчання
  • Активний продаж
  • Організованість
  • Ведення CRM
  • Чесність
  • Старанність
  • Користувач 1С
  • Працьовитість
  • Комунікабельність

Language proficiencies

English — advanced

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