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ALONA MIESHCHANIN
Manager
[open contact info](look above in the "contact info" section) [open contact info](look above in the "contact info" section) Ukraine

ABOUT ME CERTIFICATES LANGUAGES
Responsible Graduated SOCIAL ENTREPRENEUR Ukrainian - Native
Fast Learner SCHOOL IBS : Study Courses in Social Russian - Fluent
Adaptable Entrepreneurship; Innovation Manage- English - Intermediate
Strong work ethic ment; Service Vision Management. German - Beginner
Leadership First Aid Certification

EDUCATION
Simon Kuznets Kharkiv National University of Economics/Abertay University Dundee | 2024-2025
Master of Management and Administration
Subject Area Management
Educational Programme Business administration: Organisational transformations with
Cybersecurity

Simon Kuznets Kharkiv National University of Economics | 2024-2025
Master of Enterprise and Trade
Subject Area Business and Trade

WORK EXPERIENCE VOLUNTEERING EXPERIENCE
Ltd. Presentation/UK | 2022 - 2023 Nelson and Colne college UK | 2023

Customer Experience Manager Volunteer work, participated in the
Improved customer satisfaction through organisation of charity shop for culture day
service process optimization in Nelson and Colne college

EXTERNSHIP VEDA/ Kharkiv, Ukraine | 2022
CC Nowy Styl | 2025 Volunteer work, participated in the organisation
Cybersecurity management of business training for advanced training for
business owner.
ГУ Держпродспоживслужба міста
Харкова та Харківської області | 2025
Відділ електронної комерції

SKILLS
Multinational Environment Public Speaking & Multitasking in High-Pressure
Experience Presentations Environments
Cybersecurity Awareness Customer Experience Emotional Intelligence
Business Process Analysis Management Strategic Thinking & Planning
Organisational Management Problem-Solving & Crisis Management & Risk
Time Management Negotiation skills Assessment