Валерія

Valeriia Holotiuk
Remote | St. John’s, NL, Canada
Email: [open contact info](look above in the "contact info" section) | Phone: [open contact info](look above in the "contact info" section)
LinkedIn: [open contact info](look above in the "contact info" section)

PROFESSIONAL SUMMARY
Results-driven Sales & Client Relations professional with experience in customer engagement,
online sales,
and service-based industries. Strong communicator with a background in tourism, hospitality, and
event-based
services. Skilled in managing client relationships, supporting revenue growth, and working in
fast-paced,
remote-friendly environments. Seeking a remote sales role with performance-based income and
growth
opportunities.

CORE SALES SKILLS
Client communication • Lead qualification • Online sales • Upselling & cross-selling •
Customer support • CRM basics • Objection handling • Time management

PROFESSIONAL EXPERIENCE

Tourism Manager — Tango Travel, Lviv
Aug 2021 – May 2022
• Managed client inquiries and bookings for group and individual tours
• Consulted clients on travel packages, pricing, and logistics
• Supported booking conversions through effective communication
• Worked with international clients and partners

Floral Designer / Client Manager — By Sharpe Design, St. John’s, NL
May 2022 – Present
• Consulted clients on custom designs, pricing, and timelines
• Managed orders end-to-end: inquiry → proposal → delivery
• Built long-term client relationships and repeat business

Front Desk Associate — Tennis Association, St. John’s, NL
2024 – Present
• Welcomed members and handled front-desk inquiries
• Managed bookings, payments, and scheduling
• Provided customer support and assisted with membership coordination

Banquet Server — Steele Hotels, St. John’s, NL
Apr 2025 – Present
• Delivered high-level customer service during large-scale events
• Resolved guest concerns and ensured satisfaction

EDUCATION
Diploma in Software Development — Keyin College, Canada (2024–2025)
Bachelor’s Degree in Electronics Engineering — Lviv National University (2021)

CERTIFICATIONS
Google Project Management Professional Certificate
Scrum Fundamentals
Media Buying & Paid Advertising
Tourism Marketing

LANGUAGES
English — Advanced / Fluent
Ukrainian — Native