David
Sales manager
- Age:
- 28 years
- City of residence:
- Kyiv
- Ready to work:
- Remote
Contact information
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You can get this candidate's contact information from https://www.work.ua/resumes/9572494
Work experience
Sales manager
from 10.2020 to 07.2021
(9 months)
Ascent transport management, Remote (Transportation and logistics)
•Engineered new ideas and business leads for customer satisfaction and sales development.
•Carried out sales presentations to prospective clients.
•Negotiated shipping rates with carriers and customers.
•Supported new and existing customers in resolving conflicts between clients and service providers.
•Maintained regular contact with existing clients to determine their daily and weekly shipping needs.
•Provided frontline support to customers via tickets, telephone calls, emails, social media messages and live chats.
•Provided responsive customer service and resolved client issues quickly and efficiently.
•Supervised transactions, reported issues and escalated those that required further assistance.
•Assisted in organizing and overseeing assignments to drive operational excellence to over 100%.
•Managed large amounts of incoming calls and generated sales leads, followed up on client referrals, and coordinated pick-up and delivery of client orders.
•Performed miscellaneous job-related duties as assigned.
Sales manager
from 07.2017 to 04.2024
(6 years 9 months)
PJ TRUCKINGS INC, Kyiv (Transportation and logistics)
*Receive incoming requests or calls from customers, clients, or field personnel. Gather necessary information, such as location, details of the request, and any specific instructions. Make outgoing calls to potential customers and try to set up with them to be able to move their freight.
*Determine the most efficient and effective routes for drivers or field personnel based on factors such as distance, traffic conditions, and time constraints.
*Maintain accurate and up-to-date records of all dispatch activities, including call logs, assignments, changes, and relevant details.
*Provide exceptional customer service by addressing inquiries, concerns, or complaints in a professional and courteous manner. Update customers or clients regarding the status of their requests, estimated arrival times, or any changes to the original plan.
*Collaborate with other dispatchers, supervisors, or managers to ensure smooth operations, effective resource allocation, and consistent adherence to established protocols.
*Stay updated on industry trends, technological advancements, and best practices related to dispatch operations. Seek opportunities for process improvement, propose innovative solutions, and actively participate in training or professional development programs to enhance skills and knowledge.
Knowledge and skills
Language proficiencies
English — fluent
More resumes of this candidate
Remote
DAVID UJAM Tel: | Email: Career Summary Results-driven Project Manager with a track record of successfully delivering complex projects on time and within budget. Adept at leading cross-functional teams...
25 000 UAH
Remote
Full-time, part-time
- Head of customer support, Qwerty software, 1 year 3 months
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