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- Customer support, Direct-менеджер, Менеджер з підтримки клієнтів, Менеджер з розвитку, Спеціаліст технічної підтримки, Координатор, Менеджер зі страхування, Сервіс-менеджер, Оператор чата, Менеджер інтернет-магазину
- Age:
- 30 years
- City of residence:
- Lviv
- Ready to work:
- Remote
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You can get this candidate's contact information from https://www.work.ua/resumes/17228764/
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Yuliia
PROFILE
Eisman Customer Support Professional with a medical
background and a strong focus on the beauty industry.
Customer Support
Experienced in managing complex client inquiries,
&
direct sales via social media, and CRM administration.
I combine empathy and medical knowledge to provide
Sales Specialist high-quality assistance and build long-term client
relationships. Eager to apply my communication skills
in a dynamic Support or Success team.
[open contact info ](look above in the "contact info" section)
EXPERIENCE
[open contact info ](look above in the "contact info" section) Customer Support Specialist
Gaming Company
Contact link Working period: 6 months
Providing high-quality chat support for customers.
Argentina Resolving customer issues and consulting on product features.
Maintaining high customer satisfaction ratings.
Industry Knowledge Beauty Salon Administrator / Direct Manager
Customer Support & Success OSA (Beauty/Fitness)
Direct Sales (Instagram/Messengers) Working period: 1,5 year
CRM Systems Management Managed Instagram page and handled all Direct inquiries.
Conflict Resolution Processed orders for skincare products and coordinated
Content Management shipping.
Maintained salon schedules and daily financial reports.
EDUCATION
Languages
English: Intermediate (B1) Danylo Halytsky Lviv National Medical University
Ukrainian: Native Medicine , Dermatovenerology (Graduated 2025)
Russian: Fluent
CERTIFICATIONS
Certified Courses:
General Cosmetology (2022)
Body Massage Techniques (2022)
Facial Massage Techniques (2022)
Waxing & Sugaring Depilation (2022)
PROFILE
Eisman Customer Support Professional with a medical
background and a strong focus on the beauty industry.
Customer Support
Experienced in managing complex client inquiries,
&
direct sales via social media, and CRM administration.
I combine empathy and medical knowledge to provide
Sales Specialist high-quality assistance and build long-term client
relationships. Eager to apply my communication skills
in a dynamic Support or Success team.
[
EXPERIENCE
[
Gaming Company
Contact link Working period: 6 months
Providing high-quality chat support for customers.
Argentina Resolving customer issues and consulting on product features.
Maintaining high customer satisfaction ratings.
Industry Knowledge Beauty Salon Administrator / Direct Manager
Customer Support & Success OSA (Beauty/Fitness)
Direct Sales (Instagram/Messengers) Working period: 1,5 year
CRM Systems Management Managed Instagram page and handled all Direct inquiries.
Conflict Resolution Processed orders for skincare products and coordinated
Content Management shipping.
Maintained salon schedules and daily financial reports.
EDUCATION
Languages
English: Intermediate (B1) Danylo Halytsky Lviv National Medical University
Ukrainian: Native Medicine , Dermatovenerology (Graduated 2025)
Russian: Fluent
CERTIFICATIONS
Certified Courses:
General Cosmetology (2022)
Body Massage Techniques (2022)
Facial Massage Techniques (2022)
Waxing & Sugaring Depilation (2022)
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The candidate's resume is posted at https://www.work.ua/resumes/17228764/