Contact information

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Work experience

Hospitality Consultant

from 04.2018 to 05.2019 (1 year 1 month)
Incredible Caucasus, Yerevan (Hospitality)

Support hotels through the new-build process or renovation, pre-opening and achieving operational excellence. Increase owner/operator revenues, profits by driving revenues and controlling costs. Support Food & Beverage concept development and kitchen designs to maximize efficiency and productivity

Residential Hospitality Manager

from 04.2017 to 10.2017 (6 months)
AES, Port Moresby (Hospitality)

AES ravuvu residential Estate 162 luxury residential units nestled in 100 acres of lush greenery land overlooking Coral sea & Fairfax harbor. Residential unit includes single rooms, studio houses, 1 bedroom houses and 2 bedroom houses. Operation includes restaurant serving buffet meals, Outdoor Café with BBQ, Cocktail bar, indoor and outdoor recreation area, recreation hall, Health club and swimming pool (under construction)
I was responsible for the entire hospitality division of AES and responsible for short and long term planning ,marketing, operation ,procuring items and setting up new units owned by company.

General Manager

from 03.2016 to now (8 years 2 months)
4 Star deluxe

General Manager, The Silver Tips, Munnar, Kerala, India April 2015 to till date
Realigned the property to be the market leader in Munnar, a tourist destination in India, 60 luxury rooms and suites, 3 restaurants, entertainment center, spa, ayurveda centre, health club with the largest banqueting & conferencing facilities in this area.
•Strengthened the service in all the departments of the hotel.
•Create a positive work environment in line with company’s value, vision and mission to produce a dynamic, driven, motivated and results-orientated workforce
•Formed a dynamic team environments and actively involved developments of subordinates.
•Established S.O.P in all the operational departments
•Introduced many packages and food and beverage promotions to attract more clients.
•Implemented new sales and marketing strategies and attended various travel trade shows.

Executive Assistant Manager

from 06.2013 to 03.2015 (1 year 9 months)
Ramada Alleppey, Alleppey (5 Star hotel)

Responsible for the entire operation of the hotel .Responsible for 180 staffs and 15 managers.Did the pre opening and opening of the hotel

General Manager

from 12.2010 to 03.2013 (2 years 3 months)
Hotel Hills Park (Hospitality)

Setting standards, maximizing profits, maintaining assets, positioning of hotel at highest standard or given standards, and minimizing expenses. Implementing and maintaining brand standards by having worked with various top hotel chains and independent hotels. Exceptional focus on reducing operating expenses and labor cost by closely monitoring business trends and reducing labor costs when business decreases but still maintaining outstanding guest service. Great deal negotiator ...Great owner's communication, team leader, trainer and motivator.

Food and Beverage Manager

from 04.2010 to 11.2010 (7 months)
Travancore Heritage Resort (Hospitality)

April 2010 –December 2010)
Manage the day today operation of the food and Beverage Department. Operation Restaurant,Banquets,Seafood Restaurant,Room Service and poolside bar.Reporting to the General Manager, responsible for 3 Senior Supervisors,6 Supervisors and 28 bar and waiting staff.Conduct training, Department meetings, Food and Beverage promotions. Assist General Manager for Budgeting, Hiring, and Menu Planning for the new property owned by the same company

Asst Food and Beverage Manager

from 08.2009 to 03.2010 (7 months)
Marriott International,Yerevan (Hospitality)

General Manager

from 09.2007 to 08.2009 (1 year 11 months)
Karma Bar and Restaurant,Yerevan,Armenia (Hospitality)

Education

St Thomas College

Mathematics, kozhencherry
Specialized secondary, from 1983 to 1986 (3 years)

Additional education and certificates

Leadership skills,Train the trainer,Time management,Quality management

certificate courses

Knowledge and skills

Language proficiencies

• Russian — fluent
• English — advanced

References

Helmut H Meckelberg

Helmut H Meckelberg

Chief Resorts Operations Officer, Mahindra Holidays and Resorts Ltd.

Additional information

Podimala House, Poovathur, Thiruvalla, Kerala, India
Mobile: [open contact info](look above in the "contact info" section), E Mail:[open contact info](look above in the "contact info" section)
Date of Birth: 22-08-1965, Nationality: Indian
Languages Known: English, Russian, Hindi, Malayalam and Tamil
SUMMARY
A highly driven and passionate individual with over 30 years experience spanning several countries in the Hotel Industry. Exceptional interpersonal and communication skills with the ability to build strong relationships with associates, customers and owners alike. Key strengths and experience in the areas of Food and Beverage operations with substantial experience in Sales and Marketing and the area of Human Resource Management, Training and the Development of team members. Excellent track record of leadership and results oriented with proven history of excellent financial results and a great believer of the balance score card (Guest satisfaction, associate morale, financial results)
PROFFESSIONAL WORK EXPERIENCE
Hospitality Consultant, Incredible Cuscuses Ltd, Yerevan Armenia (April 2018 to May 2019)
Support hotels through the new-build process or renovation, pre-opening and achieving operational excellence. Increase owner/operator revenues, profits by driving revenues and controlling costs. Support Food & Beverage concept development and kitchen designs to maximize efficiency and productivity.

Hospitality and Accommodation Manager, AES Residential Estate, Port Moresby, Papua New Guinea (April 2017 to October 2017)
AES ravuvu residential Estate 162 luxury residential units nestled in 100 acres of lush greenery land overlooking Coral sea & Fairfax harbor. Residential unit includes single rooms, studio houses, 1 bedroom houses and 2 bedroom houses. Operation includes restaurant serving buffet meals, Outdoor Café with BBQ, Cocktail bar, indoor and outdoor recreation area, recreation hall, Health club and swimming pool (under construction)
I was responsible for the entire hospitality division of AES and responsible for short and long term planning ,marketing, operation ,procuring items and setting up new units owned by company.

General Manager, the Silver Tips, Munnar, India (April 2015 to Sep 2016)

Re-aligned the property to be the market leader in Munnar, a tourist destination in India, 60 luxury rooms and suites, 3 restaurants, entertainment center, spa, ayurveda centre, health club with the largest banqueting & conferencing facilities in this area.


Executive Assistant Manager (EAM), Ramada Alleppey, India (June 2013 to March 2015)

Part of the pre opening and opening executive team. Reporting directly to the General Manager, responsible for the entire operation of the hotel. responsible for keeping a perfect coordination between all departments and controlling their operation with regards to the company’s standards, revenues and controlling costs and the highest comfort and satisfaction for guests. Involved actively for budgeting and for casting, Sales and marketing strategy planning


General Manager, Hills Park Hotel, Pathanamthitta, India (December 2010 to May 2013)

Setting standards, maximizing profits, maintaining assets, positioning of hotel at highest standard or given standards, and minimizing expenses. Implementing and maintaining brand standards by having worked with various top hotel chains and independent hotels. Exceptional focus on reducing operating expenses and labor cost by closely monitoring business trends and reducing labor costs when business decreases but still maintaining outstanding guest service. Great deal negotiator ...Great owner's communication, team leader, trainer and motivator

Food and Beverage Manager, the Travancore Heritage, Thiruvananthapuram (April 2010 to December 2010)


Asst Food and Beverage Manager, Marriott International, Yerevan, Armenia (August 2009 to April 2010)

Manager, Karma bar and restaurant, Yerevan Armenia (September 2007 to August 2009)

Food and Beverage Consultant, Carnival Resort, Ukraine (Nov 2006 to May 2007)