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Michael Guirguis
SENIOR IMPLEMENTATION PM · TECHNICAL BA · AI TOOLING
[open contact info](look above in the "contact info" section) · [open contact info](look above in the "contact info" section) · Kyiv, Ukraine · Able to go on Business Trips outside Ukraine

Senior PM and technical BA specialising in enterprise logistics software onboarding, with 7+ years
delivering complex multi-stakeholder implementations across freight, healthcare, and fintech.
Known for bridging the gap between business requirements and technical execution — including
building the automation tooling that accelerates delivery. MSc in Financial Engineering adds depth
when working with GL coding, SAP integrations, and finance-adjacent clients.

E X P E R I E N C E

Senior Implementation PM / Business Analyst Jan 2022 – Present
nVision Global · Kyiv / California (remote)
Joined as Mid-level PM · Promoted to Senior within 18 months
– Own end-to-end enterprise client onboarding across EMEA and APAC regions for a diverse
portfolio of global accounts including ZF Group (4 European sites: Ostrov, Bricherasio,
Timisoara, Czestochowa), Barnes Group and Associated Springs (USA), and ICU Medical
(USA and Mexico) — coordinating carriers, IT, finance, and operations stakeholders across
multiple time zones
– Lead requirements gathering and gap analysis sessions for 6–8 person cross-functional teams,
translating business needs into detailed project specs, GL coding configurations, and SAP
integration plans
– Engage stakeholders at all levels to extract and analyse business requirements, transforming
findings into strategic project plans and detailed functional specifications
– Identify process inefficiencies across onboarding workflows and implement targeted
improvements — reduced average project delivery time by 20% through sprint restructuring
and clearer milestone ownership
– Manage ongoing communications with transportation providers, banks, and payroll vendors,
ensuring seamless information flow and timely issue resolution
– Handle invoice validation and pricing contract review across air, ocean, and road freight —
catch discrepancies before they reach the client
– Contribute to GL coding setup and SAP system integration, enhancing financial tracking and
reporting accuracy for enterprise accounts
– Built an internal Implementation Portal (Python / Flask) with AI-powered invoice extraction
(Groq + Llama 4 Scout), automated PDF renaming, and bulk email tooling — cutting manual
data entry by ~60%
– Designed automated carrier invoice validation workflows, reducing reconciliation time from
days to hours
– Maintain full documentation suite across all active accounts: charters, RAID logs, status
reports, and client-facing onboarding guides
– Collaborate with Product on roadmap planning, contributing specs for 3 shipped features in the
core TMS platform

Key win: Delivered a major Tier 1 automotive client rollout across 4 European sites on schedule
— measured 30% improvement in invoice processing efficiency post go-live.
IT Project Manager Jan 2020 – Jan 2022
Myle NYC · Kyiv / New York (remote)
Joined as Junior PM · Left at near-Mid level after rapid progression
– Managed up to 6 concurrent software implementations for medical facilities, insurance
companies, and retail clients across New York — grew from owning single-track projects to
leading a team of 15–20 across simultaneous engagements
– Redesigned sprint cadence and introduced delivery KPI dashboards, reducing average project
delivery time by 20%
– Launched a QA program that reduced post-launch client complaints by 38% over two quarters
– Took on budget ownership in the latter half of the role — managed resource planning across
active projects and contributed to a measurable improvement in delivery margins
– Worked across clinical and retail domains — familiar with patient care data workflows, HL7-
adjacent systems, and retail POS integrations

Technical Support Engineer Aug 2019 – Jan 2020
Myle NYC · Kyiv / New York
– L2 support across Windows and Mac environments; managed VPN, Active Directory,
Exchange, and O365
– Supported Azure, VMware ESXi, Sophos, and Symantec; deployed custom system images via
MDT

Help Desk Engineer → Automation Developer Jan 2017 – Aug 2019
Vodafone UK · Cairo / London
– First-line technical support for UK enterprise customers — incident logging, SLA management,
remote diagnostics
– Transitioned into automation role: built reusable automation components and an AI-assisted
outage detection tool, reducing mean time-to-resolution across the team

S E L E C T E D P R O J E C T S

Implementation Portal — nVision Internal Tooling
Full-stack internal portal for the onboarding team. AI invoice extractor (Groq / Llama 4 Scout + Ollama
fallback), automated PDF renamer, and bulk email sender with template support. Currently in active daily
use.
Python · Flask · Groq API · Llama 4 Scout · Ollama
Tabkhly — Homemade Food Marketplace
Product concept for a homemade food marketplace targeting the Egyptian market. Includes full market
research, competitive analysis (Talabat, Elmenus), feature spec, and go-to-market outline.
Product strategy · Egyptian market · Go-to-market

S K I L L S
Delivery: Agile / Scrum · Waterfall · RAID logs · Risk management · Stakeholder management
Technical: Python · Flask · SQL · SAP · REST APIs · Git
AI / Automation: Groq API · Ollama · Llama 4 Scout · Aider · Prompt engineering
Tools: Jira · Confluence · MS Project · Excel / openpyxl · O365 / Grafana, Kibana, DataDog / PagerDuty
E D U C A T I O N

MSc Financial Engineering
University of Strasbourg
2025 · Part-time, distance learning
BSc Computer Science
University of Strasbourg · Minor: Business Informatics
2020
American High School Diploma
St. Fatima American School, Cairo · GPA 3.4 · SAT 1040
2017

L A N G U A G E S
English Native
Arabic Native
Ukrainian Working knowledge