Тетяна

TETIANA BALIUK

Kyiv, Ukraine | [open contact info](look above in the "contact info" section) | [open contact info](look above in the "contact info" section)

WORK EXPERIENCE:

03/2023 – Present Administration Officer, Kyiv office

International Rescue Committee (IRC) – global humanitarian aid, relief, and development
non-governmental organization (www.rescue.org)

Kyiv, Ukraine

• Support day-to-day administrative operations of the Kyiv office. Provide additional
operational support to field locations through periodic duty travel

• Assist with staff mobility and accommodation processes, including visa documentation,
registrations and coordination of housing for international staff (up to 15 apartments/
guesthouses)

• Support coordination of cleaning, maintenance and facility service activities in office and
staff accommodation premises

• Assist with administrative budgeting and monitoring of operational expenses, including
corporate card reports

• Provide support in organizing internal meetings, trainings and staff events, including
coordination with suppliers and activity arrangements

• Provide support with corporate mobile communication and postal / courier services

• Maintain regular coordination with internal departments to facilitate smooth operational
support

• Support travel administration processes including accommodation research, ticket
booking, travel arrangements coordination and verification of related invoices

Additional responsibilities:

• Elected Welfare Committee Representative – Kyiv Office

• Elected Safeguarding Focal Point – Kyiv Office

03/2022 – 11/2022 Senior Operations & Administration Coordinator

Coliving Pro, PE – residential coliving and accommodation operator

Tbilisi & Batumi, Georgia

• Coordinated administrative operations of residential facilities ensuring smooth daily
functioning
 • Supervised operational staff and supported recruitment and onboarding processes

• Managed supplier communication and procurement arrangements

• Supported budgeting processes and monitored operational expenses

• Organized resident engagement activities contributing to service quality and occupancy
satisfaction

03/2019 – 12/2021 Administrative Operations & Travel Leader

IKEA Retail Ukraine, LLC – international retail company (www.ikea.com)

Kyiv, Ukraine

• Coordinated administrative operations across all business units ensuring effective
collaboration between retail store, warehouse and collection points

• Provided full-cycle corporate travel management including business trip organization
and coordination of foreign delegations’ arrivals

• Supported creation and coordination of cost centers, budgeting approvals and financial
authorization processes

• Managed contract archiving, purchase request administration and invoice workflows
ensuring correct allocation to cost centers and monitoring approval processes

• Led end-to-end organization of corporate events and internal operational activities
including conferences and assessment centers

• Maintained supplier database and supported rollout of European administrative and
accounting systems across Ukrainian business units

Additional responsibilities:

• Sustainability Ambassador – Ukraine projects

01/2015 – 11/2018 Reception Operations Supervisor / Head Receptionist

Hotel Kampa Garden – boutique hotel (www.kampagarden.cz)

Student House Botič – student residence (www.shbprague.com)

Prague, Czech Republic

• Supervised daily reception operations ensuring continuous guest service and smooth
facility functioning

• Coordinated shift planning, staff task allocation and onboarding of new personnel

• Managed reservations, client communication and administrative documentation

• Handled customer requests and complaint resolution maintaining service standards

• Supported reporting and coordination with operational teams
EDUCATION:

Institute of Hospitality Management, Prague, Czech Republic – Degree in Hotel Tourism and Gastronomy
2013 – 2017

Kyiv Hotel Management College – Commercial Activity and Business Operations
2008 – 2011

CORE SKILLS:

Administration & Operations Management | Workplace & Facility Coordination | Staff Mobility & Expatriate Support |
Budget Support & Expense Control | Vendor & Service Provider Management | Event & Training Coordination |
Cross-functional Collaboration | Multicultural Team Support

LANGUAGES:

English – Advanced | Italian – Advanced | Czech – Advanced | Ukrainian – Native