Вікторія

VIKTORIIA ZINCHUK
JUNIOR PROJECT MANAGER

[open contact info](look above in the "contact info" section)
PROFILE
[open contact info](look above in the "contact info" section)
Motivated and responsible third-year Philology student in
Warsaw Warsaw with strong communication and organizational skills.
Interested in project coordination and teamwork.
Experienced in customer communication and message
EDUCATION management through social media while working for an
Instagram store.
SAN – University of Social
Sciences, Warsaw
B.A. in Philology
WORK EXPERIENCE
(Communication & Business)
2024 – Present | 3rd Year
Student Assistant Project Manager – IT Company (VNV Solutions
2025-2026)
• Communicated with clients to gather project requirements
and provide project updates.
SKILLS • Conducted competitor research and prepared tailored
General commercial proposals.
Project Coordination • Assisted in website planning and coordinated tasks between
Client Communication designers and developers.
Analytical Thinking • Managed and updated website content using WordPress.
Time Management • Monitored website performance and user behavior using
Organization Microsoft Clarity.
Tools • Prepared monthly analytical reports and tracked project
Canva, Notion, Zoho CRM, performance.
- Figma, WordPress, Microsoft • Maintained client information and project documentation in
- Clarity,ChatGpt,Claude,MCP the CRM system.

Instagram Store (textile_hygge)- Customer Support
COURSES Manager ( 2024-2025)
• Responded to customer messages using prepared
Project Management templates.
Foundations • Managed communication with clients through Instagram
Direct.
• Provided information about products, orders, and delivery.
LANGUAGES • Maintained polite and professional communication with
customers.
English - B2
• Assisted in organizing orders and customer requests.
Polish - B2