Contact information

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You can get this candidate's contact information from https://www.work.ua/resumes/17869965/

Work experience

Head of customer support

from 06.2024 to 12.2025 (1 year 7 months)
Wow24-7, Kyiv (Telecommunications and networking)

Head of support

Career break

from 10.2023 to 06.2024 (9 months)
Working on a personal project

HR manager

from 02.2022 to 09.2023 (1 year 8 months)
Connex Transport LLC, Remote (Transportation and logistics)

Hiring and recruiting professional drivers attending to needs of clients providing answers and solving problems of both drivers and clients responding to emails and calls providing adequate report of work done per day

Technical support specialist

from 06.2018 to 09.2021 (3 years 4 months)
Candor Global Services, Kyiv (IT)

Marketing Advertising PR

Customer service manager

from 09.2016 to 06.2018 (1 year 10 months)
WOW Corporation, Kyiv (Telecommunications and networking)

Employee of the month for 3 months

Education

kyiv university

Marketing, Kyiv
Higher, from 2010 to 2014 (4 years)

Marketing of customer needs

Knowledge and skills

• Organizedness
• Data management
• Understandability
• Microsoft Copilot
• Space management
• Microsoft clarity
• Cybersecurity
• Connectwise
• Network security
• Attentiveness
• Adaptability
• Active sales
• Discipline
• Management of CRM
• Communicability
• Educability
• Direct sales
• B2B Sales
• Stress resistance
• Sale of food products
• Conducting negotiations
• Sale of real estate

Language proficiencies

English — advanced

Additional information

i love reading and writing articles. i love solving probelms for customers.