Contact information

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Work experience

Contact Center Operator

from 06.2026 to 09.2026 (4 months)
HyperLot Car Rental, Дистанційно (Автобізнес та автосервіс)

My responsibilites were to talk with customers on the phone, negotiate with them, verify documentation, help people choose a car that fits their needs and budget, and to process requests from the website.

Truck Updater

from 02.2026 to 03.2026 (2 months)
EO Global, Івано-Франківськ (Транспорт, логістика)

I have been responsible for maintaining accurate and up to date records of fleet vehicles, ensuring operational efficiency and compliance with company standards. Updated customers and brokers with needed documentation, estimates of arrival time, recovered loads.Worked with DAT, broker portals, Datatruck, Samsara, etc. Collaborated with drivers and dispatch teams to track vehicle availability and performance. Demonstrated strong attention to detail, time management, and problem-solving skills in a fast-paced logistics environment.

Education

Precarpathian National University of V. Stefanyk

International relations, public communications and regional studies, Івано-Франківськ
Higher, from 2019 to 2024 (5 years)

Knowledge and skills

• Ведення CRM
• Організація внутрішніх перевезень
• Водійські права кат. B
• Організація автоперевезень
• Здатність до навчання
• Стресостійкість
• Комунікабельність
• MS Excel
• GPS-моніторинг
• Організація міжнародних перевезень
• Ведення документації
• Della
• Ларді-Транс

Language proficiencies

• English — fluent
• Spanish — beginner
• Polish — beginner

Disability

3rd degree.
Інвалідність з дитинства (гастроентерологія). Обмежень по роботі немає.