Анастасія

Anastasiia Permiakova
Lviv, Ukraine | Open to Remote (US Market) [open contact info](look above in the "contact info" section) [open contact info](look above in the "contact info" section) [open contact info](look above in the "contact info" section)

PROFESSIONAL SUMMARY
Performance-driven Driver Recruiter with consistent delivery of 10–15 CDL-A drivers per month in high-volume US trucking environments.
Specialized in full-cycle recruiting, driver qualification, and retention-focused onboarding. Strong ability to convert inbound leads into hires while
maintaining quality through compliance screening and post-hire support. Strong background in ATS/CRM systems, compliance screening, pipeline
tracking, and process automation in high-volume recruiting environments.
Experienced in working independently, making hiring decisions, and optimizing recruiting processes to support operational efficiency.

EXPERIENCE
Driver Recruiter (US Trucking Market)
MigWay, Inc. | Remote (Charlotte, NC) July 2023 – March 2026
•Owned full-cycle recruiting for CDL-A Company Drivers, managing a high-volume inbound lead pipeline
•Consistently delivered 10–15 hires per month, directly contributing to company growth targets
•Converted inbound leads into hires through structured screening, interviewing, and follow-ups
•Utilized multiple channels (job boards, social media, inbound campaigns) to support lead flow and candidate engagement
•Independently evaluated candidates based on MVR, PSP reports, violations, and FMCSA/DOT compliance
•Made final hiring decisions aligned with safety and operational standards
•Prepared complete onboarding documentation and maintained accurate candidate records in ATS/CRM systems, ensuring compliance with hiring
standards
•Drove retention through post-hire communication and onboarding support
•Reduced no-show rates and early attrition by focusing on candidate quality, safety, and expectations

Customer Support Representative
Borbas Pharmacy | Remote (Brooklyn, NY) March 2020 – July 2023
•Managed high-volume customer interactions through CRM/CX platforms in a fast-paced environment
•Resolved complex issues related to billing, insurance, claims, and documentation with a focus on accuracy and customer satisfaction
•Processed insurance claims and authorizations, ensuring compliance with internal and external requirements
•Coordinated with insurance companies and healthcare providers to obtain required documentation and resolve complex cases
•Managed multiple customer cases simultaneously while maintaining efficiency, accuracy, and response time
•Trained and mentored a customer support team, supporting onboarding and performance improvement

LANGUAGES
•English — C1
•Ukrainian — Native
•Russian — Native
•Polish — B1

EDUCATION
Bachelor of International Economic Relations
Lviv Polytechnic National University - Lviv • 2018-2022

KEY SKILLS
•CDL-A Driver Full-Cycle Recruiting
•High-Volume Hiring
•Candidate Pipeline Management
•Lead Conversion & Candidate Engagement
•Driver Qualification & Compliance (FMCSA, DOT, MVR, PSP, Clearinghouse)
•Retention Strategy & Post-Hire Engagement
•ATS / CRM Systems
•Onboarding & Operations Coordination
•KPI-Driven Performance