Ігор

Igor Gavryliuk
Delivery Manager / Project Manager
Kyiv, Ukraine
Phone: [open contact info](look above in the "contact info" section) | Email: [open contact info](look above in the "contact info" section)

Professional Summary
Delivery Manager with hands-on experience managing complex banking initiatives across
multiple teams and workstreams. Strong track record in end-to-end delivery, utilizing
hybrid Agile (Scrum, SAFe) and Waterfall approaches. Skilled in cross-team coordination,
vendor and risk management.

Professional Experience
Raiffeisen Bank – Kyiv, Ukraine

Delivery Manager | Dec 2020 – Present

Mobile Banking for Retail Customers (iOS / Android)

· Owned end-to-end delivery and monthly production release cycles for the flagship mobile
banking product, managing two cross-functional feature teams (20+ FTEs).

· Led the full in-house SDLC, from requirements refinement to deployment and L3 support
within a "you build it, you run it" operational model and modern cloud-based microservices
architecture (AWS, Kubernetes), collaborating closely with DevOps on CI/CD pipeline
efficiency and release automation.

· Served as the key liaison between business stakeholders, solution architects, security
teams, and engineering, ensuring clear scope alignment and managing technical
dependencies.

· Successfully delivered features: 3D Secure authentication, MoneyGram integration, cross-
border P2P transfers, enhanced card management (tokenization, limits, blocking), C2C
payments including repeat and phone number-based payments.

Scrum Master | Jun 2019 – Dec 2020

Card Business Transformation Program

· Played a key role in the large-scale Agile transformation, replanning a waterfall program
into a SAFe Release Train involving 6+ Scrum teams (60+ FTEs).

· Organized and facilitated Scrum and SAFe onboarding sessions for program team
members to ensure a shared understanding of ways of working
· Managed the delivery stream for 2 Scrum teams, facilitating Scrum events, removing
impediments, and coaching teams on Agile principles.

· Initiated and led the vendor selection (RFP/RFQ) process for a Business Process
Management System (BPMS), culminating in the successful implementation of Camunda for
enterprise-wide process orchestration.

· Drove the initial phase of the legacy system replacement: deployed, launched, and oversaw
the parallel run of a new customizable card-management platform within the bank’s IT
landscape, establishing a stable foundation for subsequent product migration.

· Organized and coordinated AWS Practitioner training delivered by AWS for a cross-
functional group of ~30 engineers (DevOps, Telecommunications, Security, Developers) to
increase cloud awareness and support further adoption of AWS within the organization.

Project Manager | Mar 2016 – Aug 2019

Group IFRS 9 Regulatory Program (ECB-driven)

· Worked as part of a program management team on a large group-wide IFRS 9 regulatory
initiative

· Owned delivery for assigned workstreams within the program

· Coordinated vendors and internal teams to ensure timely delivery

· Managed scope, dependencies, and delivery risks within area of responsibility

Core Banking Replacement Program – SWIFT Processing Project

· Worked as part of a core banking replacement program focused on SWIFT payments
migration to the target core banking system

· Owned delivery for assigned scope across hybrid delivery models (Scrum and Waterfall)

· Delivered a new front-end for branch employees as a Scrum team deliverable

· Planned integration of a vendor SWIFT solution with the target core system, backend
migration scope was adjusted, retaining SWIFT processing on the existing core platform.

Oracle ERP (E-Business Suite) Migration Project

· Managed a project focused on migrating a local Oracle ERP (E-Business Suite / OEBS)
instance to a group-wide Global OEBS platform.

· Coordinated customization and migration of Oracle E-Business Suite finance modules (GL,
AP, AR, FA) to support data and process transition.
· Managed dependencies with prerequisite projects and aligned migration activities to
ensure readiness of the target environment.

· Managed project budget and vendor relationship with Oracle, including coordination of
deliverables and timelines.

· Provided regular status reporting and escalations to PMO and C-Level management

Education
Kyiv National University of Technologies and Design (KNUTD)

Master’s Degree in Finance | 2000 – 2005

Certifications
Project Management Professional (PMP)
PMI Agile Certified Practitioner (PMI-ACP)

Key Skills
· Delivery & Program Management: End-to-End SDLC, PLC, Scope/Risk/Dependency
Management, Multi-team Coordination, Vendor Management

· Methodologies & Frameworks: SAFe, Scrum, Kanban, Waterfall, Hybrid Models

· Technical Landscape: Cloud-Native Solutions (AWS, Kubernetes), Microservices, CI/CD
Pipelines (Argo), API Integrations

· Stakeholder & Communication: Executive Reporting (C-Level, PMO), Cross-functional
Leadership, RFP/RFQ Processes

· AI & Automation Awareness: hands-on use of AI tools to support delivery management,
documentation, and analysis

· Tools: Jira, Confluence, MS Project, Smartsheet