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Customer support specialist (Back office, Compliance, AML, KYC)
- Age:
- 31 years
- City of residence:
- Izmail
- Ready to work:
- Remote
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The job seeker has provided: Phone numberEmail
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You can get this candidate's contact information from https://www.work.ua/resumes/17975061/
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Yevheniia Burdeina
Bucharest, Romania (open to remote/hybrid)
Email: [open contact info ](look above in the "contact info" section)
Phone: [open contact info ](look above in the "contact info" section)
LinkedIn: [open contact info ](look above in the "contact info" section)
PROFILE
Detail-oriented multilingual professional with 7+ years of experience in client-facing roles and
working with structured information. Experienced in handling data, maintaining accuracy, and
managing multiple tasks simultaneously.
Currently transitioning into KYC/AML and payments operations, with completed training in
KYC fundamentals including customer due diligence, data verification, and risk awareness.
Fluent in English and Hungarian, with strong communication skills and the ability to work in
international environments.
SKILLS
● KYC & AML (Basic)
● Attention to Detail
● Documentation & Record Keeping
● Data Entry
● Microsoft Excel (Basic)
● Process-Oriented Work
● Communication
● Time Management
PROFESSIONAL EXPERIENCE
Freelance Language Instructor (Corporate & Exam Preparation)
Self-Employed | 2019 – Present
● Managed communication with international clients in English and Hungarian
● Worked with structured information and tracked client progress with high accuracy
● Maintained documentation and organized multiple workflows simultaneously
● Handled sensitive client data with confidentiality and attention to detail
● Identified client needs and adapted structured content accordingly
● Performed regular checks and updates to ensure accuracy and consistency
● Worked in both online and hybrid environments
CERTIFICATIONS
● KYC & AML Fundamentals (Udemy)
● CELTA (Cambridge)
● CPE – C2 Proficiency
● CAE – C1 Advanced
● IELTS – Band 8
EDUCATION
Master’s Degree
Hungarian and English Language and Literature
Kyiv National Linguistic University
LANGUAGES
● English – C2 (Fluent)
● Hungarian – B2
● Ukrainian – Native
● Romanian – A2
ADDITIONAL INFORMATION
● Strong attention to detail and ability to work with repetitive processes
● Comfortable working with data validation, comparison, and accuracy checks
● Able to follow procedures, guidelines, and structured workflows
● Open to shift-based work and remote environments
Bucharest, Romania (open to remote/hybrid)
Email: [
Phone: [
LinkedIn: [
PROFILE
Detail-oriented multilingual professional with 7+ years of experience in client-facing roles and
working with structured information. Experienced in handling data, maintaining accuracy, and
managing multiple tasks simultaneously.
Currently transitioning into KYC/AML and payments operations, with completed training in
KYC fundamentals including customer due diligence, data verification, and risk awareness.
Fluent in English and Hungarian, with strong communication skills and the ability to work in
international environments.
SKILLS
● KYC & AML (Basic)
● Attention to Detail
● Documentation & Record Keeping
● Data Entry
● Microsoft Excel (Basic)
● Process-Oriented Work
● Communication
● Time Management
PROFESSIONAL EXPERIENCE
Freelance Language Instructor (Corporate & Exam Preparation)
Self-Employed | 2019 – Present
● Managed communication with international clients in English and Hungarian
● Worked with structured information and tracked client progress with high accuracy
● Maintained documentation and organized multiple workflows simultaneously
● Handled sensitive client data with confidentiality and attention to detail
● Identified client needs and adapted structured content accordingly
● Performed regular checks and updates to ensure accuracy and consistency
● Worked in both online and hybrid environments
CERTIFICATIONS
● KYC & AML Fundamentals (Udemy)
● CELTA (Cambridge)
● CPE – C2 Proficiency
● CAE – C1 Advanced
● IELTS – Band 8
EDUCATION
Master’s Degree
Hungarian and English Language and Literature
Kyiv National Linguistic University
LANGUAGES
● English – C2 (Fluent)
● Hungarian – B2
● Ukrainian – Native
● Romanian – A2
ADDITIONAL INFORMATION
● Strong attention to detail and ability to work with repetitive processes
● Comfortable working with data validation, comparison, and accuracy checks
● Able to follow procedures, guidelines, and structured workflows
● Open to shift-based work and remote environments
More resumes of this candidate
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Higher education
- Customer Support Specialist, Growity Tech, 3 months
- Freelance Language Instructor/Corporate and Exam Preparation, Yappi Corporate, 6 years 9 months
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The candidate's resume is posted at https://www.work.ua/resumes/17975061/