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Марта
Керівник відділу продажу
- City of residence:
- Lviv
- Ready to work:
- Remote
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MARTA DESHCHUK
CUSTOMER SUPPORT REPRESENTATIVE
Spain [open contact info ](look above in the "contact info" section) [open contact info ](look above in the "contact info" section)
PROFILE SUMMARY
Experienced Customer Support Representative (Spanish and English). Skilled in customer care,
support, and assistance.
PROFESSIONAL SKILLS LANGUAGES INTERESTS
Customer support Spanish - advanced Traveling
Quick data entry English - upper-intermediate Walking
Salesforce Ukrainian - native Learning languages
Self-motivation Listening to music
Agile
EDUCATION
Master of Spanish language and literature 2011 - 2018
Ivan Franko National University of Lviv
School № 80 with in-depth study of Spanish 2000 - 2011
WORK EXPERIENCE
Customer Support Representative with Spanish and English languages 10.2021 – Present
IT company Helpware (Vinted project)
Commercial agent 06.2016 - 10.2021
Austrian Airlines
used knowledge of business Spanish and Russian, partly English, oral and written;
made significant progress and had a duty trip to Minsk, where I represented my department
for business clients Partner Plus Benefit.
IT support officer (Spanish language) 09.2015 - 04.2016
Tech-Servise
gained such skills as phone sales skills, persuasion skills, professional communication and
customer support, stress resistance.
Teacher of Spanish 09.2014 - 05.2015
BABY CLUB and HELEN DORON
worked as a teacher of Spanish as a foreign language to babies;
gained such skills as communication with babies and their parents, patience and tolerance, as
well as improved teaching and organizational abilities.
CUSTOMER SUPPORT REPRESENTATIVE
Spain [
PROFILE SUMMARY
Experienced Customer Support Representative (Spanish and English). Skilled in customer care,
support, and assistance.
PROFESSIONAL SKILLS LANGUAGES INTERESTS
Customer support Spanish - advanced Traveling
Quick data entry English - upper-intermediate Walking
Salesforce Ukrainian - native Learning languages
Self-motivation Listening to music
Agile
EDUCATION
Master of Spanish language and literature 2011 - 2018
Ivan Franko National University of Lviv
School № 80 with in-depth study of Spanish 2000 - 2011
WORK EXPERIENCE
Customer Support Representative with Spanish and English languages 10.2021 – Present
IT company Helpware (Vinted project)
Commercial agent 06.2016 - 10.2021
Austrian Airlines
used knowledge of business Spanish and Russian, partly English, oral and written;
made significant progress and had a duty trip to Minsk, where I represented my department
for business clients Partner Plus Benefit.
IT support officer (Spanish language) 09.2015 - 04.2016
Tech-Servise
gained such skills as phone sales skills, persuasion skills, professional communication and
customer support, stress resistance.
Teacher of Spanish 09.2014 - 05.2015
BABY CLUB and HELEN DORON
worked as a teacher of Spanish as a foreign language to babies;
gained such skills as communication with babies and their parents, patience and tolerance, as
well as improved teaching and organizational abilities.
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The candidate's resume is posted at https://www.work.ua/resumes/17998104/