Богдана

BOHDANA BANKOVSKA
Logistics Coordinator | Dispatch & Freight Operations
Toronto, ON | 437-557-2695 | [open contact info](look above in the "contact info" section)

PROFESSIONAL SUMMARY
Detail-oriented Logistics Coordinator with hands-on experience in dispatch operations, load tracking,
carrier and driver communication, and freight documentation. Experienced in supporting fast-paced
transportation operations, communicating with brokers and carriers, resolving delivery issues, and
maintaining high service levels.

CORE SKILLS
Logistics & Transportation Coordination
Dispatch Operations
Load Tracking & ETA Monitoring
Carrier, Broker & Driver Communication
Freight Documentation & POD Management
Issue Resolution in Fast-Paced Environments
Daily Reporting & Operational Support

PROFESSIONAL EXPERIENCE

Tracking & Logistics Support - Impala Freight Inc.
July 2025 - January 2026
- Monitored active shipments and tracked carrier ETAs throughout transit.
- Communicated with brokers and carriers regarding delays, schedule changes, and
deliveryexceptions.
- Managed and distributed tracking links to drivers and clients.
- Collected, verified, and organized Proofs of Delivery (PODs).
- Prepared and submitted accurate daily shipment completion and tracking reports.

Dispatcher - Force Trans Inc.
February 2024 - July 2025
- Coordinated drivers, routes, and daily transportation schedules to ensure on-time pickups
anddeliveries.
- Maintained continuous communication with drivers regarding routes, delays, ETAs, and load
updates.- Communicated with brokers regarding shipment status, schedule changes, and delivery-
related issues.
- Managed shipping documentation, delivery confirmations, and internal operational records.
- Proactively resolved delivery issues, delays, and exceptions to maintain service quality.
- Handled time-sensitive situations such as weather disruptions or equipment issues in a fast-
pacedenvironment.

LANGUAGES
English (Professional) | Ukrainian (Native) | Russian (Fluent)