Marianna

Marianna Mayers
[open contact info](look above in the "contact info" section) | 224-578-1096

Certified ScrumMaster® (CSM®) | Certified Scrum Product Owner® (CSPO®),
Certified SAFe 6.0 Product Owner/Project Manager
Professional Summary

Results-driven Senior Product Owner, Project Manager, and QA/Release Manager with
extensive experience in Agile (Scrum, Kanban), SDLC, and enterprise data platforms.
Proven track record delivering big data, reporting, and regulatory solutions in financial
services. Expertise in product lifecycle management, stakeholder management, data
engineering collaboration, ETL/ELT pipelines, system migration, and AI-driven
automation. Strong background in Quality Assurance, UAT coordination, release
management, and continuous improvement. Skilled in SQL, APIs, cloud concepts, and
AI/Generative AI tools to optimize productivity and decision-making.

Core Competencies

Project Management, Product Management, Agile (Scrum, Kanban), SDLC,
Stakeholder Management, Data Management, Big Data, ETL/ELT, Data Pipelines,
Release Management, QA Management, UAT Coordination, Risk Management,
Regulatory Reporting (Basel, CCAR, FR Y-14), AI/Generative AI, Process Optimization,
CI/CD, System Migration, Cloud Concepts, APIs, SQL

Professional Experience

Citi Group | Tampa, FL​
Senior Product Owner | 09/2024 – Present

●​ Managing end-to-end product lifecycle for enterprise reporting and data platforms.
●​ Leading system migration and data transformation initiatives.
●​ Supporting multiple projects using Scrum and Kanban methodologies.
●​ Leading big data, feed file generation, and data transfer initiatives.
●​ Acting as Project Manager, Scrum Master, Product Owner, and UAT Coordinator.
●​ Collaborating with business and engineering teams.
●​ Driving AI adoption and using AI tools in 80–90% of daily operations.
●​ Supporting AI integration projects.​

Three Ships Corporation | Raleigh, NC​
Software QA and Release Manager | 2021 – Present
 ●​ Defined and implemented QA standards, enhancing team productivity and ensuring
timely software delivery.
●​ Coordinated UAT workflows with the business team and oversaw production certification
and post-release support.
●​ Facilitated release planning, prioritization, and updates, communicating priorities and
providing user sign-off after releases.
●​ Played a key role in defining release and agile processes within the tech team.

Bank of America | Charlotte, NC​
Software QA Engineer (Team Lead) | 2017 – 2021

●​ Collaborated with cross-functional teams to devise solutions and address business
requirements.
●​ Led QA team in integration testing, API services, ADA regression, E2E, and UAT.
●​ Facilitated workshops, training sessions, and meetings, aiding business analysts with
post-release user acceptance plans.
●​ Developed test matrices, test plans, and scenarios, participating in UAT test cycles.
●​ Coordinated with business analysts to define post-release acceptance requirements and
post-release support.

France Telecom Inc. / Orange Business Services Inc. | Clearwater, FL​
Senior Software QA Engineer | 2016 – 2017

●​ Established QA best practices, directing UAT sessions and global user assistance.
●​ Collaborated with multidisciplinary teams to translate technical requirements into user
stories.
●​ Acted as a user liaison, identifying areas for improvement to enhance the user
experience.
●​ Facilitated UAT sessions, created and reviewed tests, and resolved issues or provided
training.

Bank of America | Charlotte, NC​
Software QA Engineer | 2015 – 2016

●​ Led comprehensive testing for .NET and mobile applications, ensuring functionality and
accessibility.
●​ Designed test scenarios for UAT, functional, end-to-end, and regression testing.
●​ Conducted training for QA team members.
●​ Collaborated closely with business analytics and project management teams, helping
teams understand requirements and integrate systems effectively.

3D Systems Inc. | Rock Hill, SC​
Software QA Engineer | 2014 – 2015

●​ Developed firmware, software, and hardware test strategies in 3D printing projects.
●​ Managed multiple projects simultaneously, providing training and guidance to teams.
 ●​ Improved application functionality through rigorous testing and issue resolution.
●​ Facilitated UAT sessions, created and reviewed tests, and assisted teams with
comprehensive product knowledge.

Education & Certifications

●​ Master of History, National Pedagogical University, Chernihiv | End Date 2005

●​ Software Quality Assurance, Telesens Academy, Kharkiv | Certificate | End Date 2010

●​ Certified ScrumMaster® (CSM®)

●​ Certified Scrum Product Owner® (CSPO®)

●​ Certified SAFe 6.0 Product Owner/Project Manager

●​ Certified Generative AI Overview for Project Managers ( PMI)

●​ Certified Sigma Six White Belt