Contact information

You can get this candidate's contact information from https://www.work.ua/resumes/18209148/

Work experience

Sales manager

from 07.2019 to 08.2022 (3 years 2 months)
ApprovNinja, Remote (Marketing, advertising, and PR)

• Developed and executed data-driven sales strategies across both B2B and B2C channels, aligning team efforts with company revenue goals and adapting approaches to distinct client segments and market demands.
• Consistently drove performance against KPIs and revenue targets, analyzing sales metrics to identify growth opportunities, address pipeline gaps, and maintain a results-oriented team culture.
• Designed and implemented go-to-market strategies that expanded the customer base and increased market penetration, contributing directly to measurable revenue growth across multiple sales cycles

Customer support representative

from 01.2018 to 07.2019 (1 year 7 months)
MedHealth Billing Services, Remote (Medicine, pharmacy)

• Acted as the senior liaison between medical providers, office staff, and insurance payers, managing end-to-end billing support across EHR/EMR platforms and insurance portals to drive timely claim resolution and minimize revenue loss
• Leveraged expertise in Epic, Athena, Availity, and CRM ticketing systems to investigate complex billing discrepancies, coordinate denial appeals, and deliver accurate, solution-focused outcomes for provider offices
• Served as a go-to escalation point for the support team, mentoring junior representatives while identifying systemic billing issues and communicating actionable insights to management to continuously improve revenue cycle performance

Knowledge and skills

• Honesty
• Communicability
• Goodwill
• Conflict-free
• MS Word
• WordPress
• Organizedness
• Ability to work in multitasking mode
• Discipline
• Direct sales
• Management of CRM
• Active sales
• B2B Sales
• Attentiveness
• Educability
• Adaptability
• Sale of real estate
• Hardworking
• Diligence
• Handling objections
• FMCG sales