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Work experience

Administrative Manager | Operations Support

from 05.2025 to now (1 year 3 months)
SOLAR AIR LLC, Київ (Оборонно-промисловий комплекс)

•Coordinated procurement activities and communication with local and international suppliers
•Managed supplier sourcing, quotation collection, and commercial proposal comparison
•Supported contract preparation, purchase documentation, and payment coordination
•Coordinated import-related documentation and supplier communication throughout the delivery process
•Maintained procurement tracking and reporting tools to improve visibility of purchasing activities
•Participated in market research and supplier evaluation for technical and manufacturing-related materials
•Supported cross-functional collaboration between procurement, finance, logistics, and engineering teams
•Contributed to the optimization and standardization of internal procurement processes
•Provided administrative and operational support to management and project teams

Office Administrator / Procurement Support

from 09.2024 to 02.2025 (6 months)
KONE LIFTS LLC, Київ (Машинобудування)

•Coordinated administrative support for operational and service teams
•Supported vendor selection processes and coordinated commercial proposal collection and comparison
•Participated in tender administration and supplier communication
•Coordinated corporate fleet administration, including fuel reporting, mileage tracking, maintenance coordination, and documentation management
•Supported lease agreement renewals and communication with leasing providers
•Assisted in the administration and renewal of corporate health insurance programs
•Coordinated procurement and replacement of corporate equipment in accordance with internal company policies
•Maintained documentation, reporting, and communication with internal stakeholders and external service providers
•Provided operational and administrative support to management and cross-functional teams

Administrative Assistant (Operations & Finance Support)

from 01.2023 to 08.2024 (1 year 8 months)
ALCON UKRAINE LLC, Київ (Хімічна промисловість, фармацевтика)

•Provided administrative and operational support to commercial and functional teams
•Coordinated domestic and international business travel, including bookings, travel documentation, and itinerary management
•Supported the planning and execution of corporate meetings, training sessions, and internal events
•Maintained communication with external vendors and service providers, ensuring timely delivery of administrative services
•Prepared and managed administrative, financial, and operational documentation
•Supported marketing and commercial activities through coordination of internal processes and documentation
•Collaborated with regional and international teams to ensure smooth execution of operational activities
•Maintained compliance with internal corporate policies and administrative procedures

Executive Assistant | Operations Support

from 11.2021 to 11.2023 (2 years)
BOOST PHARMA LLC, Київ (Хімічна промисловість, фармацевтика)

•Provided comprehensive administrative support to management and business functions
•Coordinated communication with external service providers, vendors, and business partners
•Managed travel arrangements, meeting coordination, and day-to-day operational support
•Supported document preparation, review, and administrative workflows across multiple business functions
•Coordinated interactions with external stakeholders and ensured timely resolution of administrative requests
•Assisted in the organization of internal and external business activities
•Maintained documentation, records, and administrative reporting
•Supported cross-functional projects and operational initiatives as required

Administrative Assistant

from 10.2019 to 05.2020 (8 months)
UMS POLYESTER LLC, Київ (Оптова торгівля, дистрибуція, імпорт, експорт)

•Provided administrative support to management and operational teams
•Coordinated domestic and international business travel arrangements
•Managed travel logistics, bookings, and related documentation
•Assisted with the preparation and maintenance of technical and administrative documentation
•Coordinated communication with external service providers and travel partners
•Supported employees during business trips by resolving travel-related issues and operational requests
•Maintained documentation and administrative records
•Assisted with day-to-day office operations and business support activities

Client Service Administrator

from 02.2019 to 08.2021 (2 years 7 months)
Photo Studio Focus, Київ (Послуги для населення та бізнесу)

•Managed day-to-day operations of a retail photo and printing service location
•Provided customer consultation and support, ensuring a high level of customer satisfaction
•Built long-term customer relationships through personalized service and client-focused communication
•Handled order processing, production coordination, and quality control of finished products
•Managed multiple customer requests simultaneously while maintaining service quality and delivery deadlines
•Contributed to customer retention and repeat business through a positive customer experience
•Maintained operational documentation and supported daily business activities

Project Coordinator / Executive Assistant

from 11.2016 to 10.2018 (2 years)
E-LIGOS LLC (Translation Bureau), Київ (Послуги для населення та бізнесу)

•Coordinated translation, localization, and design projects from request to delivery
•Managed communication with freelance translators, designers, and external contractors
•Monitored project timelines, deliverables, and quality standards
•Coordinated client requests and ensured timely project execution
•Prepared project-related documentation, reports, and administrative records
•Supported management with scheduling, correspondence, and operational tasks
•Facilitated communication between clients, project teams, and external vendors
•Assisted in resolving project-related issues and urgent client requests

Education

Kyiv National Linguistic University

Management of Organizations (Economics), Київ
Higher, from 2005 to 2010 (5 years)

Additional education and certificates

Lyceum of the Interregional Academy of Personnel Management

2003-2005

Knowledge and skills

• Робота в команді
• Аналітичне мислення
• Process Coordination
• Procurement Coordination
• Vendor Management
• Stakeholder Management
• Business Operations
• Process Improvement
• Reporting
• Documentation management
• Cross-functional Collaboration
• SAP Ariba
• Procurement Support
• Supplier Sourcing
• Contract Administration
• Travel Management
• Business Process Optimization
• Ведення переговорів
• Operational Support
• Адаптивність

Language proficiencies

• Ukrainian — fluent
• English — advanced

Additional information

SUMMARY

Business Operations and Administrative professional with 7+ years of experience supporting business operations, coordinating cross-functional activities, managing vendors, and improving internal processes across manufacturing, healthcare, engineering, and service industries.

Experienced in procurement coordination, supplier management, executive support, documentation management, travel coordination, and operational support within international and fast-paced environments.

Strong problem-solving mindset with a proven ability to organize complex workflows, coordinate multiple stakeholders, and bring structure to challenging situations.

Currently focused on Business Operations, Operations Coordination, Process Coordination, and Business Support roles.
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CORE SKILLS
• Business Operations Coordination
• Process Improvement & Optimization
• Cross-functional Collaboration
• Procurement & Supplier Coordination
• Vendor & Stakeholder Management
• Documentation & Workflow Management
• Reporting & Administrative Control
• Problem Solving & Operational Support