Анатолій

CV
Personal Information:
First and Last Name: Anatolii Kovalchuk
Home Address: Zhitomirska 53 app.85
Berdychiv, Ukraine
Cell phone [open contact info](look above in the "contact info" section)
E-mail address: [open contact info](look above in the "contact info" section)
Telegram, Viber, Watsapp: Anatolii Kovalchuk [open contact info](look above in the "contact info" section))
Date of birth: May, 14th 1994
Marital status: Married, 2 children
Nationality: Ukrainian

Education and Social Activity:
2011 – 2016 Student, (Master degree)
Kyiv National Aviation University
Major Field of Study: Faculty of Economics and Logistics, Organization of air
transportation. Expected Graduation Date: June 2016
In June2015 get a bachelor degree in organization of air transportation.
In June2016 get a master degree in organization of air transportation.
2001 – 2011 Student, Secondary school № 10, Berdichiv, Ukraine
Social activity: Organization and carrying out sport life at the university;
Participation in the students’ conferences on different topics
Work experience:
Position and Company name: Lifeguard
Location: Schlitterbahn, Galveston, Texas, USA Dates of Employment:
May 2014 – September 2014
Tasks/Responsibilities:
 Maintain the safety of the visitors in and around the pool
 Report any potentially dangerous elements of the facility to the
Schiltterbahn Coordinator
 Attend all scheduled staff meetings
 Participate in and help to perform staff training

Position and Company name: Security
Location: Kyiv, Hilton Hotel Dates of employment:
February 2015– May 2015
Tasks/Responsibilities:
 Secures premises and personnel by patrolling property; monitoring
surveillance equipment; inspecting buildings, equipment, and access
points; permitting entry.

 Obtains help by sounding alarms.

 Informing violators of policy and procedures; restraining trespassers.
Position and Company name: Customer support representative
Location: Kyiv, 7 Okhtyrskiy Lane, Runway Ukraine
Dates of employment:
January 2016 – June 2016
Tasks/Responsibilities:
 Providing customer support service for clients;

 Provide information about products and services;

 Resolving product or service problems by clarifying the customer’s
complaint;

 Selecting and explaining the best solution to resolve the problem;

 Research answers or solutions as needed.

Position and Company name: Customer Relations agent
Location: Kyiv, 7 Okhtyrskiy Lane, Runway Ukraine
Dates of employment:
August 2016 – April 2018
Tasks/Responsibilities:
 Customer support via email;

 Work with information concerning inquiries, confirmations and
complaints;

 Entering data into spreadsheets, other online tools and cloud-based
platforms;

 Validate and identify and analyze the cases;

 Provide regular reports.

Position and Company name: Flight Attendant/Air rescuer
Location: Kyiv, Kyrylivs’ka 19/21, Ukrainian Helicopters
Dates of employment:
August 2016 – current time
Tasks/Responsibilities:
 Guide and assist for safety to passengers on helicopter;

 Always conduct safety briefings and safety checks before each flight;

 Instruct passengers in case of any emergency situation, brief selected
passengers;

 Monitor manage and secure the cabin;

 Adhere to all aviation rules and regulations;

 Assist passengers and crew during emergency situation;

 Control of loading and disembarkation of baggage;

 Provide help to passengers with special needs;
  Prepare and submit passenger and cargo manifests;

 Prepare and submit incident reports in case of any incident or accident on
board;

 In case of casevac/medevac flights instruct paramedic and nurse about all
procedures on board and in landing point, provide safe route for medical
personnel with patient;

 Instruct passengers with weapon about correct procedures before
boarding, on board, and after landing;

 Protect pilot cabin in case of any passenger misbehavior during flight;

 Provide all necessary information to the commander on regular basis;

 Assist pilots during landing in dusty areas with the help of thermal
imagine infrared camera;

 Be kind and polite to passengers.
Deployed in missions:
1. Somalia Mogadishu (UNSOS) September 2018 – January 2019;
2. Mali Tombouctou (MINUSMA) February 2019 – May 2019;
3. Djibouti (Djibouti) July 2019 – November 2019;
4. Mali Mopti (MINUSMA) February 2020 – August 2020;
5. Somalia Mogadishu (UNSOS) November 2020 – March 2021;
6. Turkey Isparta (Firefighting) August 2021 – September 2021;
7. Mali Tombouctou (MINUSMA) October 2021 – May 2022;
8. Djibouti (Djibouti) June 2022 – December 2022;
9. Mali Mopti (MINUSMA) March 2023 – August 2023;
10. Somalia (UNSOS) November 2023 – March 2024;
11. Somalia (UNSOS) June 2024 – October 2024;
12. Somalia (UNSOS) February 2025 – June 2025;
13. Somalia (UNSOS) October 2025 – March 2026;

Hobbies and interests: Swimming, computer sciences, music, books, athletics, cars.

Skills/Qualifications:
Language skills: Українська - рідна English – IELTS 7 (08.01.2025)
Computer skills: Email marketing MASC school, automation of marketing processes, MS office,
Google products, etc.
Do you have international driving license? Yes
Personal qualities: Open-minded, friendly, communicative, kind and patient
Why I would make a good employee for my employer:
I would be an asset to your company because I am a punctual, responsible, and purposeful professional with
a strong desire for continuous learning. My background includes a Master’s degree in Aviation Transportation and
extensive international experience, having served in numerous UN missions across Somalia, Mali, and Djibouti.
Additionally, my experience as a flight rescuer and customer support representative has equipped me with
exceptional skills in safety management, emergency response, and problem-solving in high-pressure environments