Patrick

Support manager

Considering positions:
Support manager, Communications manager, Coordinator
Employment type:
full-time, part-time
Age:
28 years
City of residence:
Kyiv
Ready to work:
Remote

Contact information

The job seeker has provided: Phone numberEmailMessenger

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Work experience

Communications manager

from 02.2026 to now (8 months)
Сатиспера, Remote (Wholesale, distribution, imports, and exports)

•Managed relationships with distributors and suppliers across global markets (USA, Europe, etc.) to ensure consistent product availability.
•Negotiated exclusivity with suppliers to secure better terms for all parties involved.
•Coordinated supply chain processes to support business operations.
•Logged and tracked supplier communication and progress in CRM and spreadsheets to ensure accuracy and accountability.
•Performed market and supplier research using Apollo, Snow, and LinkedIn to identify new opportunities, validate partner credibility, and strengthen global sourcing strategies.

Client manager

from 06.2025 to 01.2026 (8 months)
ELD HUB, Remote (Transportation and logistics)

•Maintained and updated company databases with accurate customer information.
•Organized and verified large volumes of data daily, ensuring quality and consistency.
•Supported client records management and coordinated scheduling.
•Assisted in preparing reports and documentation for management.
•Ensured smooth communication between clients and internal teams.

Career break

from 03.2023 to 02.2025 (2 years)
Relocation

Customer support representative

from 02.2022 to 02.2023 (1 year)
MIKEL OIL AND GAS LIMITED, Remote (Auto business and auto service)

- Escalating problems to the appropriate departments to ensure quick resolution of customer complaints
- Handled various customer enquiries to help improve overall experience
- Monitored safety concerns ensuring protocols were adhered to and reduced accidents greatly from the previous year

Knowledge and skills

  • Critical thinking
  • Communicability
  • Attentiveness
  • Discipline
  • Honesty
  • MS Excel
  • MS Word
  • Adaptability
  • Professionalism
  • Productivity
  • Ability to analyze
  • Management of CRM

Language proficiencies

  • English — fluent
  • French — beginner

Additional information

IELTS Academic (International English Language Testing System, Academic module) Band Score - 8.0

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