Марія
Спеціаліст техпідтримки
- Considering positions:
- Спеціаліст техпідтримки, Оператор чата, Менеджер роботи з клієнтами, Менеджер з продажу, Фахівець з документообігу
- Age:
- 21 years
- City of residence:
- Dnipro
- Ready to work:
- Remote
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Nyska 29, Wrocław • [
SUMMARY
Detail-oriented and reliable university student currently pursuing a degree, with experience
in customer service and client communication. Strong organizational skills and ability to
work accurately with records and data. Proficient in Microsoft Office and Excel. Quick
learner with a professional attitude and motivation to contribute effectively in a team
environment.
WORK EXPERIENCE
Hostess , Mova Restaurant Jun 2023 - Jul 2024
Provided excellent customer service in a fast-paced restaurant Dnipro, Ukraine
environment
Coordinated guest flow and managed seating arrangements
Assisted with communication between guests and front-of-house staff
Maintained accurate booking records and handled inquiries
Owner/Seamstress , Atelier Malanka Jul 2024 - May 2025
Managed client orders from request to completion Dnipro, Ukraine
Maintained detailed records of measurements, deadlines and requests
Communicated with clients to clarify requirements and provide updates
Ensured accuracy and attention to detail in all orders
Barista/Shift Leader , Art-cafe Bliżej Siebie Oct 2025 - Present
Managed daily operations during shifts, ensuring smooth workflow Wrocław, Poland
and service quality
Coordinated with team members to organize tasks and meet service standards
Handled cash transactions and maintained accurate records of sales
Communicated with customers to resolve issues and provide assistance
EDUCATION
Bachelor’s degree in Psychology Sep 2023 - Present
Dnipro State University of Internal Affairs Dnipro, Ukraine
In progress
Expected to graduate in June 2027
ADDITIONAL INFORMATION
Hard Skills: Microsoft Office, Data entry, Record keeping, Documentation handling
Languages: English, Ukrainian, Russian
Soft Skills: Attention to detail, Strong communication skills, Time management,
Organization, Problem solving, Multitasking
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