Contact information

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Work experience

COO (Acting Head of Product Operations)

from 01.2025 to 02.2026 (1 year 2 months)
Releaso, Дистанційно (IT)

Product Ops: Designed and implemented a structured operating system based on EOS, reducing
friction in handoffs between technical and commercial teams.
GTM & Delivery: Orchestrated the product launch cycle, ensuring alignment between P&L targets,
marketing execution, and feature readiness.
AI Productivity: Utilizing AI-assisted research to accelerate market analysis and technical
documentation drafting.

COO (Operations & Delivery Lead)

from 06.2023 to 12.2024 (1 year 7 months)
Orby / Swapple | B2B Digital Payments Platform, Дистанційно (IT)

Infrastructure Scaling: Led the delivery of a scalable B2B payment infrastructure, resulting in 300%
YoY growth in the merchant base.
Merchant Operations: Optimized onboarding and reconciliation flows, ensuring seamless payment
experiences for international B2B clients.
Process Efficiency: Reduced OPEX by 20% by identifying operational bottlenecks and implementing
automation for repetitive financial tasks.

COO (Product strategy & Compliance)

from 12.2021 to 06.2023 (1 year 7 months)
GEO | Digital Wallet Product, Дистанційно (IT)

Compliance-Led Growth: Developed and led the operational roadmap under EU MICA/CASP
regulations, integrating compliance (KYC/AML) as a seamless part of the user journey.
Operational Optimization: Achieved 170% revenue growth by streamlining product scaling processes
and reducing team onboarding time by 30%.

Education

State University of ICT, Kyiv.

Master’s Degree in Information & Communication Technologies, Київ
Higher, from 2005 to 2010 (5 years)

Additional education and certificates

AI for Product Management, 2025 (Certification).

2025

AI for Product Management, 2025 (Certification).

2025

Foundation in AML and KYC

2025

Knowledge and skills

• MS Office
• Jira
• Asana
• Google
• Google Services
• ClickUp
• Slack
• Software Development Life Cycle

Language proficiencies

English — above average

Additional information

Strategic leader with 5+ years of experience at the intersection of Operations, Fintech, and Product Delivery.
Expert in transforming chaotic environments into scalable business systems using EOS and data-driven
frameworks. Successfully scaled revenue (5x MRR), built payment infrastructures from scratch, and led
cross-functional teams (up to 60 people). Currently pivoting toward Product Operations / Product
Management leadership to leverage deep domain expertise in Payments (MICA/CASP), technical
infrastructure, and AI-enhanced productivity.