Василь

Vasyl​ Vasyl Medetskyi
Medetskyi 115D Zelena str.
Lviv, Ukraine
Customer Support Mobile: [open contact info](look above in the "contact info" section)
Consultant (English) E-mail: [open contact info](look above in the "contact info" section)
Telegram: @vasi4kaa
LinkedIn: [open contact info](look above in the "contact info" section)

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Professional Skills Windows XP/7/8/10/11 - experienced
Ubuntu, CentOS, MacOS – basic level
Java – novice
Manual testing - novice

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Work Experience Lviv State University of Physical Culture / Computer engineer
April 2011 - August 2023 ,
-​ responsible for installation, configuration and optimization of
system software;
-​ planning and laying of a local network;
-​ repair of computers and office equipment;
-​ user support;
-​ setting up network equipment and Wi-Fi.

White Dental Group
August 2023 – Present

-​ responsible for service support of the company’s existing digital
equipment users (intraoral scanners 3Shape, digital axiographer
Modjaw, etc.);
-​ processing incoming requests and inquiries from clients
regarding digital equipment;
-​ identifying and troubleshooting digital equipment malfunctions;
-​ conducting incoming inspection of digital equipment sold by the
company;
-​ performing preventive maintenance of digital devices
-​ providing clients with recommendations on optimal equipment
usage;
-​ communicating with equipment manufacturers to resolve
technical issues;
-​ maintaining records of technical support and resolved requests.
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Education Lviv Polytechnic National University / Master Degree
September 2005 - December 2010, Lviv

Master diploma of Protection of information in computer systems and
networks

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Courses Fundamentals of software testing, courses.prometheus.org.ua
May 2022 - June 2022, Lviv

Software Testing and Quality Assurance, app.pluralsight.com
April 2023, Lviv

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Personal skills Excellent communication skills. Creative thinking and leadership
qualities. Good time management skills combined with eagerness to
learn. Motivated for hard work and ready to join my next team.

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Languages​​ ​ ​ Ukrainian - native
​ ​ ​ ​ ​ English - B2