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Iryna
Аналітик
- City of residence:
- Kyiv
- Ready to work:
- Remote
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IRYNA
MURTAZAIEVA
[open contact info ](look above in the "contact info" section) / [open contact info ](look above in the "contact info" section)
WORK EXPERIENCE
[open contact info ](look above in the "contact info" section)
Bucharest, Romania / Kyiv, Ukraine
Technical Support Engineer
[open contact info ](look above in the "contact info" section) Mindit (Romania) |06.2024 - current
EDUCATION Supported 9,000+ users across 6 platforms, handling incidents and
requests in ServiceNow/Outlook and meeting SLA targets.
University of the State Fiscal Service of Troubleshot web application issues and used SQL to pull data and
Ukraine - International economics investigate database-related problems.
| 2007 - 2012 Logged and tracked bugs in Azure DevOps and worked with
developers to drive fixes to completion.
Acted as Incident Manager on rotation, coordinating response and
COURSES balancing team workload.
Wrote and maintained user guides/internal documentation and
Udemy — The Complete SQL Bootcamp: Go
helped onboard and train new users and teammates.
from Zero to Hero (2023)
Escalated complex issues and coordinated with other teams to resolve
TOMMY Online University — QA/QC
them quickly.
Engineer (Nov 2021 – Jan 2022)
Mindit.io “Mind your Growth” Mentoring
Program: Power BI, SQL, Business Analysis QA engineer (part-time job)
Mindit (Romania) |05.2025 - current
Create and execute manual test cases; document issues and testing
SKILLS results.
Support requirements clarification and test planning with
Technical troubleshooting (web applications)
stakeholders.
Problem-solving & root-cause analysis
Analytical skills & attention to detail
Collaboration & stakeholder communication Financial Analyst
Adaptability in fast-paced environments
Mindit (Romania) |06.2022 - 06.2024
Forecasting, budgeting, financial planning, cost analysis, internal
controlling.
TOOLS & TECHNOLOGIES
Prepared and analyzed financial statements; supported resource
ServiceNow | Jira | Confluence | Azure DevOps | allocation forecasting.
MS SQL Server 2019 | Microsoft Azure | Azure
Data Factory | Postman | Power BI | Visual Studio
Assistant Director of Finance
Invest House (Ukraine) |09.2019 - 02.2022
LANGUAGES Managed financial operations and reporting; prepared
English | Ukrainian | Russian executive-level reports and analysis.
Led budgeting and forecasting processes; tracked variances
and provided recommendations.
Ensured compliance with internal policies and regulatory
requirements.
MURTAZAIEVA
[
WORK EXPERIENCE
[
Bucharest, Romania / Kyiv, Ukraine
Technical Support Engineer
[
EDUCATION Supported 9,000+ users across 6 platforms, handling incidents and
requests in ServiceNow/Outlook and meeting SLA targets.
University of the State Fiscal Service of Troubleshot web application issues and used SQL to pull data and
Ukraine - International economics investigate database-related problems.
| 2007 - 2012 Logged and tracked bugs in Azure DevOps and worked with
developers to drive fixes to completion.
Acted as Incident Manager on rotation, coordinating response and
COURSES balancing team workload.
Wrote and maintained user guides/internal documentation and
Udemy — The Complete SQL Bootcamp: Go
helped onboard and train new users and teammates.
from Zero to Hero (2023)
Escalated complex issues and coordinated with other teams to resolve
TOMMY Online University — QA/QC
them quickly.
Engineer (Nov 2021 – Jan 2022)
Mindit.io “Mind your Growth” Mentoring
Program: Power BI, SQL, Business Analysis QA engineer (part-time job)
Mindit (Romania) |05.2025 - current
Create and execute manual test cases; document issues and testing
SKILLS results.
Support requirements clarification and test planning with
Technical troubleshooting (web applications)
stakeholders.
Problem-solving & root-cause analysis
Analytical skills & attention to detail
Collaboration & stakeholder communication Financial Analyst
Adaptability in fast-paced environments
Mindit (Romania) |06.2022 - 06.2024
Forecasting, budgeting, financial planning, cost analysis, internal
controlling.
TOOLS & TECHNOLOGIES
Prepared and analyzed financial statements; supported resource
ServiceNow | Jira | Confluence | Azure DevOps | allocation forecasting.
MS SQL Server 2019 | Microsoft Azure | Azure
Data Factory | Postman | Power BI | Visual Studio
Assistant Director of Finance
Invest House (Ukraine) |09.2019 - 02.2022
LANGUAGES Managed financial operations and reporting; prepared
English | Ukrainian | Russian executive-level reports and analysis.
Led budgeting and forecasting processes; tracked variances
and provided recommendations.
Ensured compliance with internal policies and regulatory
requirements.
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The candidate's resume is posted at https://www.work.ua/resumes/18350250/