Владимир

Volodymyr Melnichuk
Odesa, Ukraine | Remote
Email: [open contact info](look above in the "contact info" section)
Telegram: @hehoeheehahog

Professional Summary
Adaptable and tech-savvy remote specialist with experience in customer support, digital media, community
moderation, technical support, and AI-assisted workflows.

Professional Experience
Digital Media & Community Specialist
Ukrainian Media Project | Remote | 2025 – 2026

• Monitored and verified breaking news content for Telegram channels and social media platforms

• Moderated community discussions, removed spam/scam activity, and maintained audience engagement

• Created high-engagement opinion and discussion posts under strict deadlines

• Worked with Telegram bots, Google Sheets, AI tools, and digital automation workflows

Independent Crypto Trader
Self-Employed | 2024 – 2025

• Performed spot cryptocurrency trading and market monitoring

• Analyzed market trends and trading signals

• Managed personal risk and decision-making in fast-changing environments

Customer Support Representative
Caramel Agency | 2023 – 2024

• Provided customer support through multiple communication channels

• Resolved user issues and handled service-related inquiries

• Contributed to improving support processes and customer experience

AI Data Annotation Specialist
FFA Stock | 2022 – 2023

• Created detailed English image descriptions for AI training datasets

• Worked with structured databases and content categorization

System Administrator
FovGroup | 2019 – 2021

• Installed and configured computer systems and software

• Diagnosed and resolved technical issues
Hard Skills
• Customer Support & Community Management

• Telegram Moderation & Digital Media

• Google Docs / Google Sheets

• AI Tools (ChatGPT and similar platforms)

• Remote Collaboration Tools (Discord, Slack, Zoom)

• Basic Technical Support (Windows/Linux)

• Canva & Basic Photo/Video Editing

• HTML/CSS Basics

• Process Optimization & Basic Automation

Soft Skills
• Communication & Conflict Resolution

• Adaptability to New Tools and Workflows

• Problem Solving

• Attention to Detail

• Time Management

• Critical Thinking

• Initiative & Self-Management

• Creative Thinking

• Fast Learning Ability

Education
• Odesa National Technological University (ONTU) — Automation, Mechatronics & Robotics

• MTT ONAFT — Instrument Calibration Technician

Languages
• Ukrainian — Native

• Russian — Native

• English — Elementary / Pre-Intermediate