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Customer support specialist
- Considering positions:
- Customer support specialist, Перекладач англійської, Покоївка, Офіціант, Адміністратор рецепції, Прибиральниця, Менеджер з туризму, Лід-менеджер, Logistics manager
- City of residence:
- Ivano-Frankivsk
- Ready to work:
- Bukovel, Ivano-Frankivsk, Remote
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Profile
International Economic Relations student and Project Leader with strong multilingual communication skills and a global perspective. Background includes academic research in export development and participation in international innovation hackathons. Aiming to apply analytical skills and cross-cultural proficiency to support international logistics and trade operations.
CONTACT
[open contact info ](look above in the "contact info" section)
[open contact info ](look above in the "contact info" section)
Ivano-Frankivsk, UA, 76000
LANGUAGES
UKRAINIAN – fluent
ROMANIAN – advanced
ENGLISH – advanced
SPANISH – intermediate
RUSSIAN – fluent
Daria kozhokaru
Customer Support Specialist
EDUCATION
Vasyl Stefanyk Carpathian National University
01.09.2025 – present
First-year student of International Economic Relations.
“Dunarea de Jos” University of Galati
01.10.2024 – 08.07.2025
Intensive language program including academic Romanian, history, and cultural integration.
Pivot Institution Reni Lyceum No. 1 of Reni City Council of Izmail District of Odesa Region
01.09.2013 – 22.06.2024
Graduated with honors.
RESEARCH & PUBLICATIONS
Kozhokaru, D. (2025). Prospects for Furniture Export Development in European Markets. Proc. XXV Int. Sci. Conf. "Socio-Economic Systems Development", Vol. 1, Vasyl Stus DonNU, pp. 37–39.
CONFERENCES & PRESENTATIONS
Presenter, Joint International Conference (Vasyl Stefanyk СNU & Catholic University of California).
Topic: "Energy Policy and Personal Energy Issues".
Participant & Contributor, Joint Workshop (Vasyl Stefanyk СNU & University of East Anglia).
Topic: "Women's Role in a Resilient Economy".
PROJECTS & INNOVATION
Project Lead | “LTL Concierge” Startup: Developed an innovative logistics solution for the "BUSINESS-TRAMPOLINE" competition, focused on supply chain optimization.
Co-Founder | “Skill Bridge AR” Project: Designed a platform connecting customers with repair specialists via interactive video chat and AR technical support.
SKILLS
- Client Relations & Communication: High emotional intelligence; trained in persuasive communication and value-based service presentations.
- Operational Scheduling: Strong foundation in managing multi-task workflows, deadlines, and resource allocation under pressure.
- Conflict Resolution: Proven ability to resolve client objections and navigate complex dynamics through empathetic de-escalation.
- Analytical Problem Solving: Background in International Economic Relations with a focus on data-driven logistical solutions.
- Digital Proficiency: Expert in MS Office (Advanced Excel) and Google Workspace; quick to master new CRM systems.
- Multilingual Professionalism: Full proficiency in English (B2+), Ukrainian (Native), Russian (Native), Romanian (B2+), and Spanish (B1).
International Economic Relations student and Project Leader with strong multilingual communication skills and a global perspective. Background includes academic research in export development and participation in international innovation hackathons. Aiming to apply analytical skills and cross-cultural proficiency to support international logistics and trade operations.
CONTACT
[
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Ivano-Frankivsk, UA, 76000
LANGUAGES
UKRAINIAN – fluent
ROMANIAN – advanced
ENGLISH – advanced
SPANISH – intermediate
RUSSIAN – fluent
Daria kozhokaru
Customer Support Specialist
EDUCATION
Vasyl Stefanyk Carpathian National University
01.09.2025 – present
First-year student of International Economic Relations.
“Dunarea de Jos” University of Galati
01.10.2024 – 08.07.2025
Intensive language program including academic Romanian, history, and cultural integration.
Pivot Institution Reni Lyceum No. 1 of Reni City Council of Izmail District of Odesa Region
01.09.2013 – 22.06.2024
Graduated with honors.
RESEARCH & PUBLICATIONS
Kozhokaru, D. (2025). Prospects for Furniture Export Development in European Markets. Proc. XXV Int. Sci. Conf. "Socio-Economic Systems Development", Vol. 1, Vasyl Stus DonNU, pp. 37–39.
CONFERENCES & PRESENTATIONS
Presenter, Joint International Conference (Vasyl Stefanyk СNU & Catholic University of California).
Topic: "Energy Policy and Personal Energy Issues".
Participant & Contributor, Joint Workshop (Vasyl Stefanyk СNU & University of East Anglia).
Topic: "Women's Role in a Resilient Economy".
PROJECTS & INNOVATION
Project Lead | “LTL Concierge” Startup: Developed an innovative logistics solution for the "BUSINESS-TRAMPOLINE" competition, focused on supply chain optimization.
Co-Founder | “Skill Bridge AR” Project: Designed a platform connecting customers with repair specialists via interactive video chat and AR technical support.
SKILLS
- Client Relations & Communication: High emotional intelligence; trained in persuasive communication and value-based service presentations.
- Operational Scheduling: Strong foundation in managing multi-task workflows, deadlines, and resource allocation under pressure.
- Conflict Resolution: Proven ability to resolve client objections and navigate complex dynamics through empathetic de-escalation.
- Analytical Problem Solving: Background in International Economic Relations with a focus on data-driven logistical solutions.
- Digital Proficiency: Expert in MS Office (Advanced Excel) and Google Workspace; quick to master new CRM systems.
- Multilingual Professionalism: Full proficiency in English (B2+), Ukrainian (Native), Russian (Native), Romanian (B2+), and Spanish (B1).
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The candidate's resume is posted at https://www.work.ua/resumes/18423006/