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NIHARIKA [open contact info](look above in the "contact info" section)

NIGAM
[open contact info](look above in the "contact info" section)

Lviv, ukraine
MEDICIAL STUDENT

Dedicated and adaptable professional with strong communication and teamwork skills. Comfortable
working remotely, managing tasks independently, and learning quickly in fast-paced environments.
Committed to providing high-quality work, meeting deadlines, and contributing positively to any
team.

EDUCATION SKILLS
2021-2028 Communication skills
Lviv Medical University Problem-solving
Medicine
Microsoft Excel, CRM
2019-2020
Attention to detail
High School
Organization and multitasking

WORK EXPERIENCE
Dispatcher Customer Service Representative
Hermes Logistics, January-April 2026
Customer Service Representative with call center
Dispatcher with experience coordinating schedules, experience handling customer inquiries, resolving
communicating with drivers and brokers, and issues, and providing professional support in fast-
managing daily operations in a fast-paced paced environments. Strong communication,
environment. Experienced using the Central problem-solving, and multitasking skills with the
Dispatch load board to find and manage vehicle ability to manage high call volumes while maintaining
shipments, negotiate loads, and track deliveries. excellent customer service. Experienced with
Skilled in multitasking, problem-solving, and Microsoft Office, remote communication tools, and
ensuring timely and efficient service. Proficient in working independently as part of a team.
Microsoft Office and remote communication tools.
Sales Representative Data Entry Assistant
Sales Representative with experience in customer Data Entry Assistant with experience maintaining
service and call center support, skilled in accurate records, updating spreadsheets, managing
communicating with clients, building strong documents, and entering data efficiently in fast-
customer relationships, and achieving sales goals. paced environments. Skilled in Microsoft Excel,
Experienced in handling inbound and outbound Microsoft Word, and online data management
calls, resolving customer concerns, promoting systems with strong attention to detail, organization,
products and services, and maintaining a and time management skills. Experienced working
professional and positive customer experience. independently and handling multiple tasks while
Strong communication, negotiation, and meeting deadlines.
multitasking skills with proficiency in Microsoft
Office and remote communication tools.

COVER LETTER
Dear Hiring Manager,

I am interested in applying for available remote opportunities at your company. I have experience working as a Data
Entry Assistant, Dispatcher, Sales Representative, and Call Center Customer Service Representative. Through these
roles, I developed strong communication, organizational, multitasking, and problem-solving skills.

I am comfortable working independently, managing responsibilities in fast-paced environments, and using tools such
as Microsoft Word and Excel. I am open to working in any of these fields and also interested in exploring new
opportunities where I can learn and grow professionally.

I am a quick learner, adaptable, hardworking, and always ready to learn new skills and take on new challenges. I
would appreciate the opportunity to contribute to your team.

Thank you for your time and consideration. I look forward to hearing from you.

Sincerely,
Niharika Nigam