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Asit

Customer support representative, dispatcher

Age:
25 years
City:
Lviv

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Asit Mishra
Dispatcher — Customer Support Professional
Lviv, Ukraine — [open contact info](look above in the "contact info" section)
[open contact info](look above in the "contact info" section) @AsitMishraUkr

Profile
Customer-focused dispatcher currently working with a British maintenance company. Experi-
enced in handling client communication, coordinating engineers, managing service requests, and
maintaining accurate CRM records. Known for clear communication, reliability, and problem-
solving.

Work Experience
Dispatcher / Customer Support
British Builder — UK Maintenance Company

• Communicate with UK-based clients to book appointments and confirm service availability

• Coordinate engineers through dedicated platforms and schedule jobs efficiently

• Maintain and update customer and job details in Eworks CRM

• Handle customer queries, follow-ups, and service updates in a professional manner

• Ensure smooth communication between clients and engineers to avoid delays

• Manage multiple tasks simultaneously while maintaining accuracy

Skills
• Fluent English communication (spoken and written)

• Customer handling and appointment scheduling

• CRM management and computer proficiency

• Strong interpersonal skills and attention to detail

• Professionalism, punctuality, and remote work discipline

Additional Information
Stable internet connection • Comfortable with remote work • Team-oriented

Languages
English — C1 (Advanced)

1

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