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Менеджер роботи з клієнтами

Considering positions:
Менеджер роботи з клієнтами, Node.js-розробник
City of residence:
Kyiv
Ready to work:
Remote

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Vlad Ivannykov – Junior Project Manager
Luts’k / Kyiv, Ukraine | [open contact info](look above in the "contact info" section) | [open contact info](look above in the "contact info" section) | Telegram: @valduk9

PROFESSIONAL EXPERIENCE

Project Manager November 2024 – March 2025
Stud Point, Ukraine
● Managed a team of 10 people (copywriters, SMM specialists, web designers), optimized internal
processes, and fostered strong team relationship,
● Built stronger partnerships with key clients, making them more engaged and satisfied with our
collaboration,
● Successfully collaborated with major companies such as Oschadbank, Raiffeisen, Novus, UGB, and
others,
● Optimized task execution, reducing completion time by 50% and streamlining workflow efficiency,
● Proposed and implemented service and product improvements, introducing innovative ideas,
● Strengthened internal team dynamics, creating a positive and productive work environment.

Personal assistant January 2024 – August 2024
Event manager D. Teryohin, Volodymyr
● Communicated with customers, negotiated with suppliers, accomplished troubles with relocation and
accommodation, organized manager's schedule, performed an expense audit,
● Created a PR strategy for development of a personal brand
● Freed the owner from organizational issues, doubled the efficiency and speed of preparation for events,
the number of followers on Instagram and Tik-Tok increased by 40%.

Administrator, host of the game August 2023 – May 2024
Game “Mind game”, Volodymyr, Novovolynsk
● Worked on project development strategy, collected and audited earned money, cooperated with
sponsors, partners and found new ones, worked on a PR strategy to attract new customers
● Doubled the number of visitors to the project, increased the number of sponsors and partners from 9 to
21, reduced project costs by 20% by cooperating with sponsors and partners

Administrator, March 2023 – July 2023
restaurant “Baza”, Volodymyr, Novovolynsk
● Engaged in the organization and delegation of the work process, conducted audits and reporting of
finances and products, solved problems encountered by the guest and found solutions for them
● Reduced the number of dissatisfied customers through communication and problem solving, raised the
quality of service by the implementation of sales training for waiters, helped to raise daily revenue by an
average of 28%

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Project manager’s assistant July 2022 – August 2022
Project “VPO NED”, Volodymyr, Novovolynsk
● Assisted in the implementation of the project from beginning to end, prescribed the target, motivation,
and purpose of the project,
● Helped in the search for mentors for training, agreed with them on cooperation, helped in the search for
partners, carried out communication with the team and divide responsibilities for team members

EDUCATION

Junior Bachelor Primary school teacher/ English teacher, 2020-2024
Ahatanhel Krymskyi Volodymyr-Volynskyi Pedagogical Applied College of the Volyn Regional Council
Ukraine

ACTIVITY & LEADERSHIP

Co-founder, project manager October 2022
Project “English with native”,
Ahatanhel Krymskyi Volodymyr-Volynskyi Pedagogical Applied College of the Volyn Regional Council

● Created an environment for the development of students' language skills online. Where native speaker
made lectures about spoken English
● 26 students who attended the entire course of lectures joined the project
● Developed a step-by-step strategy with the team to create the appropriate course.
● Agreed with the native speaker about cooperation
● Created a series of promotional videos in the college environment

Co-founder, project manager March 2024 – April 2024
Project “Be smart”,
Ahatanhel Krymskyi Volodymyr-Volynskyi Pedagogical Applied College of the Volyn Regional Council

● Created a team of teachers and students to make the project
● Developed the idea of the project and divided the responsibilities
● Created a series of promotional videos for the project in the college environment
● Agreed with the college management regarding the premises and the appropriate equipment

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SKILLS & INTERESTS

Software: Professional use of MS Office, ClickUp, Google services, CapCut, Canva, Zoom, Google meet,
messengers
Languages: Upper Intermediate English(b2), fluent Ukrainian(c1), Upper Intermediate Russian(b2),
Interests: playing the piano, reading, sport, dancing, being on stage
Skills:
• Organization and planning of working process
• Ability to work in a team and by myself
• Leadership skills
• Communication and negotiation skills
• Creativity and generation of new ideas
• Confident use of a PC (Word, Google, etc.)

CERTIFICATES

Introduction to Project Management IBM September 2024

Сultural managers club September 2024

School of youth leaders December 2021

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