Onwusiribe
Sales manager
- Age:
- 25 years
- City of residence:
- Odesa
- Ready to work:
- Remote
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Sales Executive, Customer Service & Client Relations Specialist
faithkaka01@gmail.com [
PROFILE
Results-driven Sales Executive with 4+ years of experience in sales, customer service, and logistics
coordination. Skilled in managing high-volume client interactions, improving conversion rates, CRM
management, and driving revenue growth through upselling, negotiation, and customer relationship
building. Strong communicator with a proven ability to meet and exceed targets in fast-paced environments.
PROFESSIONAL EXPERIENCE
Sales Representative 05/2024 – 03/2026
SwiftShip Logistics
Managed shipment tracking and client communication for 40+ clients weekly
•
Reduced issue resolution time by 20–30% through coordination with carriers and
•
warehouses
Improved repeat business through strong client relationship management
•
Maintained accurate CRM records for reporting and forecasting
•
Sales Representative (Intern) 12/2022 – 07/2024
Greenleaf Medical Clinic
Handled 40–60 client interactions daily for sales and service support
•
Improved lead engagement by 20% through improved communication strategies
•
Increased call engagement by 25% via script optimization and objection handling
•
Supported pipeline tracking and customer follow-ups
•
Sales Executive 04/2021 – 10/2022
QuickCart Express
Managed 50+ daily customer interactions via phone and digital channels,
•
maintaining 90%+ satisfaction rate
Achieved 100–110% of monthly sales targets through upselling and follow-ups
•
Improved lead conversion by 15–25% through collaboration with marketing teams
•
Reduced CRM response time by 30% through better workflow management
•
EDUCATION
B.Sc. Food Science and Technology 2018 – 2023
Michael Okpara University of Agriculture
SKILLS
Sales Strategy Customer Relationship Management (CRM)
B2B & B2C Sales Lead Generation
Negotiation Objection Handling
Upselling Customer Service
KPI Tracking Pipeline Management
Communication
More resumes of this candidate
Considering positions: Sales manager, Customer service manager, Sales representative
Odesa
- Sales manager, Swiftship logistics, 1 year 11 months
- Sales representative, Green leaf medical clinic, 1 year 8 months
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The candidate's resume is posted at https://www.work.ua/resumes/18725892/