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Work experience

Growth & Operations AI B2B SaaS Platform

from 02.2025 to now (1 year 5 months)
Next- Crm, Інші країни (IT)

Launched an AI-powered B2B SaaS solution designed to automate sales and customer management processes.

Responsible for market validation, go-to-market strategy, business development, operational setup, CRM architecture, and customer acquisition.

Worked closely with the technical team to align product development with market needs and commercial objectives.

Helped build scalable sales processes, validate product-market fit, and drive adoption among early-stage customers.

Генеральний директор

from 09.2020 to 12.2021 (1 year 4 months)
Alma Escuela, Інші країни (Освіта, наука)

- Led the launch and scaling of an EdTech business focused on online education across Europe.

- Built the product from scratch, including offer development, positioning, pricing strategy, and market launch. Established the legal and operational framework for online education and digital sales.

- Designed and implemented CRM systems, webinar funnels, customer acquisition processes, and sales operations.

- Successfully launched the go-to-market strategy, achieving profitability within the first three months.

- Recruited and managed a sales team (2 employees) and a customer success/delivery team (2 employees).

- Served clients across multiple European markets, including Spain, Germany, Italy, and the Canary Islands.

- Oversaw business operations, marketing, sales performance, process automation, and customer experience to support sustainable growth and scalability.

COO

from 05.2019 to 04.2025 (6 years)
Ama Clinic, Інші країни (Медицина, охорона здоров'я, аптеки)

• Built and scaled a healthcare business from launch to successful exit
• Grew and led a team of 28 employees
• Managed €450,000+ marketing budget and business operations
• Built middle-management structure and KPI-driven management systems
• Implemented CRM, dashboards, and process automation
• Successfully exited the business through sale to an investment fund

Business Development / Luxury Automotive Partnerships

from 09.2017 to 03.2020 (2 years 7 months)
Solo Luxury Car Hire, Інші країни (Автобізнес та автосервіс)

Participated in launching B2C and scaling a luxury automotive rental branch in Barcelona. | 2017 - 2020

• Built partnerships with luxury hotels and concierge agencies

• Managed premium/VIP customer relationships

• Developed operational logistics for premium vehicle delivery across Europe

• Scaled branch operations and internal processes

• One key partner generated approximately 70% of monthly revenue during season.

Education

MBA Marketing & Administration

Marketing & Administration, Інші країни
Higher, from 2021 to 2024 (3 years)

Additional education and certificates

Genius Marketing

2020

Knowledge and skills

• Уміння аналізувати
• Користувач 1С
• Стратегічний маркетинг
• продуктова стратегія
• Розробка стратегії продажу
• Стратегічне планування
• Управління продажем
• Розрахунок PnL
• Управління персоналом

Language proficiencies

• Ukrainian — fluent
• Spanish — fluent
• English — average

Additional information

CORE COMPETENCIES

Market Expansion & Business Launches
Operational Management & Scaling
P&L Management
Team Building & Leadership
Sales, strategy & Business
Development
CRM / ERP / AI Process
Optimization
Customer Experience &
Retention
Partnership Development
Strategic & Operational Planning
B2C & B2B Growth
Recruitment & Management
Structure
High-Level Negotiations & Sales