Борис

Customer Support Representative (English), 40 000 UAH

Considering positions:
Customer Support Representative (English), менеджер роботи з клієнтами, акаунт-менеджер, викладач англійської, актор, менеджер чата, диспетчер, менеджер з продажу, рекрутер, репетитор англійської
Employment type:
full-time, part-time
Age:
23 years
City of residence:
Odesa
Ready to work:
Remote

Contact information

The job seeker has provided: Phone numberEmail

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Work experience

Independent Tech & AI Support Consultant

from 06.2025 to now (1 year 4 months)
Fiverr, Дистанційно (IT)

Utilized generative AI tools (ChatGPT, Claude) to automate processes, engineer custom prompts,
and optimize content workflows for independent clients. Provided remote tech troubleshooting,
assisted non-technical users with software setups, and managed client relations with a 100%
satisfaction rate.

Resident Operations Supervisor & Data Administrator

from 01.2024 to 06.2025 (1 year 6 months)
Pastures New Accomodation (Ireland), Дистанційно (Державні організації)

Oversaw daily operations and data management for a residential facility. Ensured smooth
functioning by coordinating staff activities and maintaining effective communication with
residents. Managed data entry and reporting processes to support operational efficiency and
decision-making

Seafear

from 07.2021 to 02.2022 (8 months)
Epsilon, Дистанційно (Транспорт, логістика)

Navigated complex international maritime routes, adhered strictly to global safety protocols, and
operated high-precision bridge equipment under high-pressure conditions. Developed strong
discipline, attention to detail, and cross-cultural teamwork skills

Education

Національний університет «Одеська політехніка»

Інформаційні технології, Одеса
Higher, from 2022 to 2026 (4 years)

ОМФК МРФ

Штурман, Одеса
Specialized secondary, from 2018 to 2022 (4 years)

Additional education and certificates

3 місяця
Certificate

Knowledge and skills

  • Висока працездатність
  • Adobe Creative Cloud
  • Motion design
  • English translation
  • Corporate English Teaching
  • Time management
  • Microsoft 365
  • Work with clients
  • Google Workspace
  • AI Tools
  • Ability to work in multitasking mode
  • Stress resistance
  • Teamwork
  • Монтаж коротких відео

Language proficiencies

  • English — advanced
  • Ukrainian — fluent

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