Contact information

You can get this candidate's contact information from https://www.work.ua/resumes/18851250/

Work experience

Lead generation manager

from 12.2024 to 03.2026 (1 year 4 months)
Ovanex, Remote (Hotel and restaurant industry)

Identified and responded to potential leads from online platforms
Converted inquiries into confirmed appointments and sales opportunities
Followed up with clients to ensure satisfaction and repeat engagement
Maintained daily reports and performance tracking

Customer support specialist

from 11.2022 to 08.2024 (1 year 10 months)
Alhahhn, Remote (Education and science)

Supported sales teams with lead qualification and communication
Respond to inbound calls
Ensured fast response times and professional customer interactions

Customer support representative

from 03.2019 to 08.2021 (2 years 6 months)
Rean, Remote (Design)

Handled inbound calls also responded to chat, email, and phone systems
Scheduled appointments for repairs and coordinated client bookings
Managed CRM data, organized client records, and tracked follow-ups

Head of customer support

from 07.2018 to 09.2019 (1 year 3 months)
A&A, Remote (Marketing, advertising, and PR)

Manage and shedule call
Handled inbound and outbound calls
crafted emails and manage pipelines
use Go high level for pipelines

Education

Bayero university

Human anatomy, Odesa
Higher, from 2021 to 2025 (4 years)

Knowledge and skills

• Creativity
• Creating Reels
• Ability to analyze
• Purposefulness
• Stress resistance
• Diligence
• Customer orientation
• Communicability