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Матвій

Customer service manager

City of residence:
Kyiv
Ready to work:
Kyiv, Remote

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Summary
ABOUT ME

Motivated and responsible young professional
seeking an entry-level remote position in Customer
Support, Chat Support, Data Entry, or Virtual
Assistance. Strong English communication skills
with an IELTS Overall Band Score of 5.5 (Speaking
6.0). Quick learner, detail-oriented, and ready to
work flexible schedules, including night shifts.

📞 📍 Kyiv, Ukraine
[open contact info](look above in the "contact info" section)
📧 [open contact info](look above in the "contact info" section)
🔗 LinkedIn Profile⁠
Hello, I'm
Matviy
karashchuk!
Skills Education ENGLISH
Customer Support Secondary Education IELTS Academic Overall: 5.5 ADDITIONAL INFORMATION
Online Chat Communication (Completed) Speaking: 6.0
Data Entry CEFR Level: approximately B1–B2
Microsoft Office Ukraine Available for remote work
LANGUAGES
Google Docs & Google Sheets Available for night shifts
Internet Research Ukrainian — Native
Problem Solving English — Intermediate
Fast learner
Time Management (IELTS 5.5) Good written communication skills
Attention to Detail Ready to start immediately
Teamwork
EXPERIENCE &
PROJECTS
COMMUNITY MANAGEMENT & MODERATION

Community Founder & Moderator 2023–2025

Created and managed an online community.
Moderated chat discussions and enforced community rules.
Resolved user issues and answered questions.
Organized community activities and maintained engagement.
Sold custom patches and communicated with customers.
Handled orders and basic customer support.

look forward to your response!

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