Дарія

Ukrainian (native speaker)
Dariia Mykhailova English (upper intermediate)
CONTACT INFO: [open contact info](look above in the "contact info" section)
Dnipro, Ukraine. Email: [open contact info](look above in the "contact info" section) German (elementary)
ENSURED UNINTERRUPTED ADVANCED SKILLS IN STRESS-RESISTANT; ABLE
WORKFLOW EVEN DURING SPREADSHEET MANAGEMENT TO PERFORM EFFECTIVELY
BLACKOUTS (EXCEL, GOOGLE SHEETS). UNDER PRESSURE.

EXPERIENCE:
Math & Programming tutor at Goiteens
Academic Staffing Coordinator at Goiteens (2023-2025) (2023-2026) Part-time
Clear communication with the sales department to validate Conducting individual and group lessons in
client needs and expectations. mathematics.
Presenting suitable instructors to the sales team with Explaining complex concepts in a clear and
reasoning behind the match. accessible manner.
Coordinating all parties and resolving organizational issues to Selecting tasks and curriculum according to
ensure a smooth lesson start. student age and skill level.
Aligning schedules, lesson formats, and cooperation details Motivating and maintaining student interest in
between sales and instructors. learning.
Responding quickly to changes in client requirements and Assessing progress and adapting lesson plans
adapting assignments accordingly. to student needs.
Maintaining professional, polite, and transparent Ability to work with varying skill levels and
communication with all stakeholders. learning paces.
Ensuring accurate and complete information transfer for a Creating interactive, hands-on exercises to
seamless onboarding process. reinforce learning.

Sales Manager at Goiteens (2022-2023) Assessor at Goiteens (2022-2023) Part-time
Conducting personalized consultations and accurately Conducting evaluation according to a
identifying customer needs. structured checklist.
Delivering clear and persuasive presentations of online IT Providing clear, personalized feedback
courses. focusing on strengths and improvement
Working with warm leads and maintaining high conversion rates. areas.
Strong objection-handling and guiding clients to a final decision. Monitoring CRM accuracy: proper data entry,
Closing deals via phone and online communication. correct funnel stage updates, and timely
CRM proficiency: lead tracking, updating statuses, planning next status changes.
steps. Identifying deviations from operational
Ensuring high-quality service and positive customer experience. standards and offering actionable
Consistently meeting sales KPIs and performance targets. improvement recommendations.

EDUCATION
Dnipro University of Technology
2023-2027
Bachelor’s degree in law

Dnipro Law lyceum
2021-2023
Diploma of basic secondary education with honors
Active participation in the lyceum’s scientific activities, including preparing research papers
for the Junior Academy of Sciences of Ukraine (MAN)

Dnipro Pierre de Coubertin lyceum №142
2012-2021