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Менеджер по роботі з клієнтами
- Considering positions:
- Менеджер по роботі з клієнтами, Диспетчер, Менеджер з логістики
- Age:
- 24 years
- City:
- Ivano-Frankivsk
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B2B ACCOUNT MANAGER · BIZDEV · OPERATIONS
✉[email protected]✈ Telegram: @callvld English B1–B2 · Ukrainian (native)
SUMMARY
B2B Account Manager and BizDev professional with 3+ years of experience in CS2, iGaming, and
digital marketplaces. Managed key partners with monthly turnovers up to $9M and personally
supported VIP clients generating $50k–500k per month. Delivered stable ROI of 15–20% on large-
scale campaigns with peaks up to 300%+ on selected GEOs. Strong negotiation skills — reduced
partner rates by 15–30%, directly improving profitability. Experienced in traffic analytics (FTD, CR,
EPC, ROI, LTV), API pre-integration analysis, operations, and cross-functional project work across
Tier 1–3 GEOs.
WORK EXPERIENCE
Affiliate / Key Account Manager 2023 – 2025
CS2 Marketplace (iGaming)
— Managed 10+ B2B partners simultaneously with monthly turnovers of $100k–$9M
— Delivered stable ROI of 15–20% on Tier 1–2 markets; achieved up to 300%+ ROI on specific GEOs
— Personally managed VIP clients with $50k–500k monthly turnover — full-cycle: integration →
retention
— Negotiated rate reductions of 15–30%, directly boosting ROI and profitability
— Optimized traffic flows; increased average CR by 25% and EPC by 40% via A/B testing and
segmentation
— Conducted detailed traffic analytics: FTD, CR, EPC, ROI, LTV for ongoing campaign optimization
— Worked with CRM systems and Volume Tracker for partner management and postback
optimization
Operations & BizDev Specialist 2024 – 2025
CS2 Arbitrage Project (digital asset trading)
— Analytical reporting on CS2 market dynamics, competitor activity, and item pricing trends
— Pre-integration API analysis of trading platforms for procurement and automation purposes
— Account infrastructure setup: creation, quality control, and onboarding of accounts for market
operations
— Business development tasks: partner research, outreach support, opportunity assessment
— Operational support across multiple workflows tracked in Jira
B2B Manager 2022 – 2023
Digital / iGaming
— Built and maintained client databases in CRM systems
— Established and supported long-term relationships with key B2B partners
— Negotiated and closed deals on favorable terms; ensured client success and cooperation stability
— Analyzed contract efficiency and optimized cooperation conditions
SKILLS & EXPERTISE
SALES & ACCOUNT MANAGEMENT
B2B key account management, VIP client retention, full-cycle partner support, CPA / RevShare models
ANALYTICS
Traffic analytics (FTD, CR, EPC, ROI, LTV), A/B testing, market research, competitor analysis
BIZDEV & OPERATIONS
Partner outreach, opportunity assessment, API pre-integration analysis, account infrastructure, process
optimization
TOOLS
CRM systems, Jira, Volume Tracker, Google Sheets, Notion
MARKET EXPERIENCE
CS2 / iGaming / digital marketplaces, Tier 1–3 GEOs: US, Scandinavia, Europe, CIS, LATAM
NEGOTIATION
Rate negotiation (15–30% reductions), contract optimization, conflict resolution, partner retention
Key Achievement: Managed B2B partners with combined monthly turnover up to $9M while
achieving up to 300%+ ROI on selected GEOs through strategic traffic optimization, A/B testing, and
rate negotiation. Simultaneously contributed to an arbitrage project as operations and BizDev
specialist, applyi
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Remote
Higher education
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