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Operation manager

Considering positions:
Operation manager, Тим лід
Age:
24 years
City:
Kyiv

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CURRICULUM VITAE

Yuliia Papusha

Phone: [open contact info](look above in the "contact info" section)
Email: [open contact info](look above in the "contact info" section)

Job preference: Remote work only
English level: B2
Driver's license: Category B

Professional Summary

Biotechnologist and Bioengineer with experience in medical and laboratory equipment sales, customer relations, and business process coordination. Skilled in client communication, product presentations, preparation of commercial proposals, negotiations, and cooperation with medical and laboratory institutions.

Education

National Aviation University
Bachelor's Degree in Biotechnology and Bioengineering
2018–2022

Work Experience

Sales Manager — Laboratory Equipment
January 2025 – Present

Achievements:
• Successfully developed and maintained client relationships with laboratories and medical institutions.
• Increased customer engagement through professional consultations and product presentations.
• Prepared effective commercial proposals and supported successful sales processes.
• Improved communication between clients, suppliers, and internal teams.

Assistant Sales Manager — Medical Equipment
Med Exim Company
July 2022 – November 2025

Achievements:
• Supported growth of medical equipment sales through active client communication.
• Built strong relationships with customers and medical specialists.
• Successfully prepared quotations, documentation, and commercial offers.
• Coordinated orders and cooperation between clients and suppliers.

Assistant CSD Biologist
February 2022 – July 2022

Achievements:
• Supported laboratory processes and quality control activities.
• Improved accuracy of laboratory documentation and records.
• Worked with biological materials and laboratory equipment according to safety standards.

CAD Company
November 2021 – February 2022

Achievements:
• Provided high-quality customer support and communication.
• Assisted with order processing and client requests.
• Maintained organized customer information and documentation.

Coffee Sales Manager — Ju’ve Company
July 2020 – August 2021

Achievements:
• Increased customer satisfaction through professional service and product consultations.
• Developed strong communication skills with clients and managed sales processes.
• Successfully processed orders and maintained customer relationships.

Skills

• Sales and customer relationship management
• Medical and laboratory equipment knowledge
• Remote communication and client support
• Negotiation and presentation skills
• Commercial documentation preparation
• Biotechnology and laboratory knowledge
• English — B2
• Teamwork and organization

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