Maryna

International Patient Coordinator, 80 000 UAH

Considering positions:
International Patient Coordinator, Керівник відділу продажу, Перекладач французької, Медичний представник, Менеджер з продажу, Національний менеджер, Перекладач англійської, Senior Sales coordinator
Employment type:
full-time, part-time
Age:
31 years
City of residence:
Kyiv
Ready to work:
Kyiv, Remote

Contact information

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Work experience

Country manager

from 11.2024 to 07.2026 (1 year 9 months)
NeSPaT, Київ (Транспорт, логістика)

• Coordinate end-to-end travel logistics for patients participating in international
clinical trials across Europe and North America.
• Arrange transportation, flights, hotel accommodations, and other travel-related
services while ensuring compliance with study protocols and sponsor requirements.
• Serve as the primary point of contact between sponsors, CROs, clinical sites,
patients, and global service providers.
• Manage transportation bookings, travel exceptions, reimbursements, mileage, per
diem, and invoice processing.
• Coordinate urgent travel changes, cancellations, and last-minute requests while
maintaining a high level of patient satisfaction.
• Review and verify travel requests, ensuring accuracy, cost-effectiveness, and
adherence to sponsor guidelines.
• Resolve complex logistical issues and provide timely support to patients and study
coordinators throughout the clinical trial journey.
• Communicate daily with international stakeholders in English, coordinating
operations across multiple countries and time zones.
• Maintain accurate records using clinical trial management and booking systems
while ensuring compliance with GCP, GDPR, and company policies.
• Build strong relationships with transportation providers, hotels, airlines, and study
sites to ensure high-quality service delivery.

Career break

from 11.2023 to 10.2024 (1 year)
Working on a personal project

Sales manager

from 05.2022 to 10.2023 (1 year 6 months)
ВЦОБ, Київ (Медицина, охорона здоров'я, аптеки)

Sales Manager | May 2022 – October 2023
• Managed international clients seeking fertility, IVF, egg donation, and surrogacy
solutions.
• Built strong B2B and B2C partnerships across Europe and abroad.
• Sold treatment programs in Ukraine, Greece, Cyprus, Mexico, Colombia, and Georgia.

Sales manager

from 10.2021 to 02.2022 (5 months)
Mini IVF, Київ (Медицина, охорона здоров'я, аптеки)

Sales Manager | October 2021 – February 2022
• Supported couples undergoing fertility treatment programs.
• Consulted clients on IVF solutions, PRP therapy, and stem cell fertility options.

Sales manager

from 03.2020 to 09.2021 (1 year 7 months)
Forsa Global, Київ (Медицина, охорона здоров'я, аптеки)

Sales Manager / Head of International Department | March 2020 – September 2021
• Led international sales operations and client communications.
• Managed intended parent journeys and donor matching processes.

Sales manager

from 07.2016 to 02.2020 (3 years 8 months)
BioTexCom, Київ (Медицина, охорона здоров'я, аптеки)

Sales Manager | July 2016 – February 2020
• Managed sales consultations, contracts, and patient onboarding.
• Coordinated documentation with French and Italian embassies.

Education

КНУ Шевченка

Переклаз з французької та англійської мов, Київ
Higher, from 2012 to 2018 (6 years)

Additional education and certificates

2026

2026

2026

2026

2026

2026

2026

Knowledge and skills

  • Пунктуальність
  • Доброзичливість
  • Ведення CRM
  • Дисциплінованість
  • Неконфліктність
  • Адаптивність
  • Уміння аналізувати
  • Управління командою
  • Наполегливість
  • Організаторські здібності
  • MS Excel
  • Продуктивність
  • Саморозвиток
  • Ведення переговорів
  • Самостійність
  • Гнучкість
  • Висока працездатність
  • Чесність
  • Бажання вчитися і розвиватися
  • Зосередженість

Language proficiencies

  • English — fluent
  • Ukrainian — fluent
  • French — advanced
  • Spanish — beginner
  • Italian — above average

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