Ukraine's #1 job service
Personal information hidden
This job seeker has chosen to hide his personal information and contact info. You can contact him using this page: https://www.work.ua/resumes/19164066/
Менеджер з продажу
- Considering positions:
- Менеджер з продажу, Support agent
- City of residence:
- Vinnytsia
- Ready to work:
- Remote, Vinnytsia
Contact information
Name, contacts and photo are only available to registered employers. To access the candidates' personal information, log in as an employer or sign up.
Uploaded file
Quick view
version
This resume is posted as a file. The quick view option may be worse than the original resume.
MARIA HUBAL SUMMARY
02/08/2005
Technical Support specialist with experience in an
international business environment, sales,
CONTACT customer communications, and technical support.
Skilled in identifying root causes, effective client
communication, and supporting customers in Saas
P [open contact info ](look above in the "contact info" section)
environments. A team player, responsible, and
E [open contact info ](look above in the "contact info" section)
results-driven.
А Vinnytsia/Kyiv, Ukraine
EXPERIENCE
KFC, Derby, England Private International Company, Kyiv, Ukraine
Crew Member / 2023 International Customer Relations Specialist / 2024
Interpreter, London, England Working with international clients.
Providing consultations on the company’s
Freelance interpreter / 2023 products and services.
Supporting customers at all stages of
Oral interpretation English ↔ Ukrainian interaction.
during online meetings. Collaborating with internal teams to ensure
Ensuring clear and professional high-quality service.
communication between parties.
Brainstack IT Company, Remote
RC Store, Kyiv, Ukraine
Tier 2 Support Agent / 2025
Sales manager / 2023-2024 Tier 1 Support Agent / 2025-2026
Online and offline sales of FPV products. Providing Level 1 and Level 2 technical support for
Identifying customer needs and offering software installation, configuration, and usage.
appropriate solutions. Software installation and remote setup for clients;
Building long-term relationships with onboarding support.
clients. Troubleshooting tech issues via phone, ticketing
Providing tech support for configuration systems, and online channels.
and usage. Analyzing technical issues, identifying root causes,
Contributing to achieving and exceeding and ensuring timely resolution in line with service
sales targets. standards.
Identifying upsell and expansion opportunities aligned
with customer needs.
Helping customers adopt additional features to
increase product value.
LANGUAGES
English (Advanced)
Japanese (Pre-Intermediate)
Ukrainian (Native)
HARD SKILLS SOFT SKILLS
Excel, Word, Google Docs Time management
Supporting Saas cloud-based products Communication skills
Jira, Zendesk Responsibility
1C Stress resistant
Troubleshooting Technical problem-solving mindset
TeamViewer / AnyDesk Teamwork
Software installation and configuration
Basic knowledge of Windows and macOS
Upsell & expansion support based on customer
needs
Customer feedback analysis & usage insights
EDUCATION
Taras Shevchenko National University of Kyiv
2022–2024 — Incomplete higher education
Faculty: Japanese Language, Literature and Translation;
English Language
Ukrainian-American University of Concordia
2024 — Currently a student
Faculty: International Business Relations
02/08/2005
Technical Support specialist with experience in an
international business environment, sales,
CONTACT customer communications, and technical support.
Skilled in identifying root causes, effective client
communication, and supporting customers in Saas
P [
environments. A team player, responsible, and
E [
results-driven.
А Vinnytsia/Kyiv, Ukraine
EXPERIENCE
KFC, Derby, England Private International Company, Kyiv, Ukraine
Crew Member / 2023 International Customer Relations Specialist / 2024
Interpreter, London, England Working with international clients.
Providing consultations on the company’s
Freelance interpreter / 2023 products and services.
Supporting customers at all stages of
Oral interpretation English ↔ Ukrainian interaction.
during online meetings. Collaborating with internal teams to ensure
Ensuring clear and professional high-quality service.
communication between parties.
Brainstack IT Company, Remote
RC Store, Kyiv, Ukraine
Tier 2 Support Agent / 2025
Sales manager / 2023-2024 Tier 1 Support Agent / 2025-2026
Online and offline sales of FPV products. Providing Level 1 and Level 2 technical support for
Identifying customer needs and offering software installation, configuration, and usage.
appropriate solutions. Software installation and remote setup for clients;
Building long-term relationships with onboarding support.
clients. Troubleshooting tech issues via phone, ticketing
Providing tech support for configuration systems, and online channels.
and usage. Analyzing technical issues, identifying root causes,
Contributing to achieving and exceeding and ensuring timely resolution in line with service
sales targets. standards.
Identifying upsell and expansion opportunities aligned
with customer needs.
Helping customers adopt additional features to
increase product value.
LANGUAGES
English (Advanced)
Japanese (Pre-Intermediate)
Ukrainian (Native)
HARD SKILLS SOFT SKILLS
Excel, Word, Google Docs Time management
Supporting Saas cloud-based products Communication skills
Jira, Zendesk Responsibility
1C Stress resistant
Troubleshooting Technical problem-solving mindset
TeamViewer / AnyDesk Teamwork
Software installation and configuration
Basic knowledge of Windows and macOS
Upsell & expansion support based on customer
needs
Customer feedback analysis & usage insights
EDUCATION
Taras Shevchenko National University of Kyiv
2022–2024 — Incomplete higher education
Faculty: Japanese Language, Literature and Translation;
English Language
Ukrainian-American University of Concordia
2024 — Currently a student
Faculty: International Business Relations
Similar candidates
-
Менеджер з продажу
Kyiv, Remote -
Менеджер з продажу
Remote -
Менеджер з продажу
Remote -
Sales manager
Remote -
Менеджер з продажу
35000 UAH, Poltava, Remote -
Менеджер з продажу
Remote
Compare your requirements and salary with other companies' jobs:
The candidate's resume is posted at https://www.work.ua/resumes/19164066/