Contact information

You can get this candidate's contact information from https://www.work.ua/resumes/19174365/

Work experience

Chat Support Agent

from 09.2024 to 06.2026 (1 year 10 months)
444 Support (Краса, фітнес, спорт)

Customer care specialist

from 05.2024 to 05.2026 (2 years)
Frontier vista, Дистанційно (IT)

Consistently maintained high customer satisfaction by delivering prompt, personalized, and solution-oriented support.
Resolved a high volume of customer inquiries while meeting performance, quality, and productivity targets.
Delivered exceptional customer support via phone, email, live chat, and social media, resolving inquiries with professionalism and empathy.
Built strong customer relationships that increased customer loyalty, trust, and retention.
Collaborated with cross-functional teams to resolve complex issues and improve the overall customer experience.

Knowledge and skills

• Здатність до навчання
• Understandability
• Data management
• Налаштування MacOS
• Робота з рахунками
• Укріплення нігтів гелем