Олександр

Alexander Kheylovsky
Salesforce Backend Developer

✉ [open contact info](look above in the "contact info" section) | LinkedIn | Trailhead | [open contact info](look above in the "contact info" section) | Odesa, Ukraine
Summary
Salesforce Developer with 4+ years of experience specializing in Apex backend development, integrations, and
scalable data processing solutions. Strong experience building asynchronous processing flows, optimizing
SOQL performance, and working within Salesforce governor limits in enterprise environments. Hands-on
experience with REST/SOAP integrations, multi-package org architecture, CI/CD workflows, and full feature
delivery lifecycle from requirements analysis to deployment. Certified Salesforce Platform Developer I.

Experience
Salesforce Developer — Novidea (InsuranceTech, Outstaff via Synebo)
May 2022 – Jun 2026
• Developed backend solutions on the Salesforce platform using Apex triggers, classes, Batch Apex, Queueable
Apex, and asynchronous processing patterns.
• Designed and maintained REST and SOAP integrations with external systems.
• Optimized high-volume data operations and improved SOQL query performance for large-scale datasets.
• Worked with governor limits, bulkification, and transaction optimization in enterprise environments.
• Wrote and maintained Apex unit tests focused on business logic validation and code coverage.
• Worked in a multi-package org with up to 9 managed packages organized in a hierarchical dependency
structure; developed cross-package functionality that regularly queried and consumed processed data from
dependent packages.
• Maintained and regularly upgraded package dependencies, diagnosing and resolving regressions — including
broken tests and runtime failures — introduced by updates across the package hierarchy.
• Participated in a large-scale package restructuring effort: split data from a single package into two separate
packages sharing one namespace, coordinating metadata migration and ensuring compatibility across dependent
packages.
• Authored technical design documents prior to implementation, outlining solution architecture and approach for
complex features.
• Wrote technical documentation post-delivery for internal teams and end customers.
• Supported Salesforce administration tasks including user management, permission sets, object configuration,
and access control.
• Participated in full feature delivery lifecycle: requirements clarification, solution design, implementation,
testing, and deployment.
• Collaborated using Bitbucket, CircleCI, and Jira within Agile development processes.
• Worked closely with Product Owners and other developers on architecture discussions and technical solution
reviews.

Salesforce Developer — Synebo
Oct 2021 – Present
• Developed backend Apex functionality and APIs consumed by Lightning Web Components (LWC).
• Worked with Experience Cloud (Communities): configuration, customization, and support.
• Participated in REST/SOAP integration support, bug fixing, and feature implementation.
• Assisted with troubleshooting and maintaining existing Salesforce solutions.
• Used Figma and Lucidchart for UI specifications and architecture diagrams.

Mobile Phone & PC Repair Engineer
2015 – 2021
• Diagnosed and repaired hardware and software issues for mobile phones, tablets, and personal computers.
• Performed component-level repairs including screen replacement, battery service, logic board troubleshooting,
and motherboard diagnostics.
• Provided technical support to end-users, explaining repair processes and preventive maintenance
recommendations.
• Managed warranty claims, customer follow-ups, and problem resolution to ensure customer satisfaction.
• Maintained inventory of spare parts and tools, ensuring adequate stock levels for efficient service delivery.
• Operated and maintained diagnostic equipment and repair tools, adhering to safety and quality standards.
• Documented repair procedures and maintained detailed records of all service activities and customer
interactions.

Skills
Backend & Salesforce:
Apex, SOQL/SOSL, Triggers, Batch Apex, Queueable Apex, Future Methods, REST API, SOAP API, Flows,
Governor Limits Optimization, Salesforce Security & Sharing Model, Custom Metadata Types, Metadata API
Multi-Package Architecture:
Managed packages, hierarchical package dependencies, cross-package data consumption, dependency
management & upgrades, namespace management, package splitting & restructuring
Frontend:
Lightning Web Components (working knowledge), Experience Cloud
DevOps & Collaboration:
Git, Bitbucket, CircleCI, Jira, Agile/Scrum
Documentation:
Technical Design Documents, Internal & Customer-Facing Technical Documentation

Languages
• Ukrainian — Native
• Russian — Native
• English — Professional Working Proficiency

Certifications
• Salesforce Certified Platform Developer I
• Salesforce Trailhead — Double Star Ranger