Максим

EDUCATION

MAX [VINNYTSIA NATIONAL
TECHNICAL UNIVERSITY

KULYK (VNTU):[2024 - NOW] Bachelor’s
Degree — Software Engineering

BERSHAD LYCEU:[2013 - 2024]

ABOUT ME ENGLISH
Motivated and detail-oriented student with a strong Strong reading and writing skills with
interest in computer science and modern good understanding of technical
technologies. Passionate about the IT and software
industry, with a solid foundational understanding of documentation and written
how digital products and online services operate. communication. Able to write texts,
Actively follows technology trends and continuously instructions, and basic professional
develops knowledge through self-learning.
documents in English. Speaking skills are
Possesses strong responsibility, fast learning ability, currently developing due to limited
and a customer-focused mindset. Eager to apply conversational practice, but actively
communication skills, analytical thinking, and
improving through self-learning.
technical interest in a Customer Support role within a
technology company. Seeking an opportunity to start
a professional career and grow within the IT support
and customer service

WORK EXPERIENCE SKILLS
Computer Service Technician Strong communication skills with a friendly and customer-oriented approach
[KPI Service] | [Bershad] Responsible and disciplined in handling tasks and customer requests
[December, 2023 – July, 2024] Quick learner with the ability to adapt to new tools, processes, and
Installed and configured operating systems and software on communication standards
personal computers and laptops Focused on delivering high-quality customer support and achieving results
Ability to work effectively both independently and as part of a team
Performed basic diagnostics, troubleshooting, and system setup
Understanding of online communication platforms and basic CRM systems
Assisted in maintaining and optimizing computer performance
Familiar with digital tools and modern online communication solutions
Gained hands-on experience working with hardware and software
Interest in modern technologies, AI tools, and digital trends
environments
Ability to use AI tools to improve productivity and communication efficiency
Technical Knowledge Strong attention to detail and problem-solving mindset
Knowledge of programming languages (Python / C++ / Java / Able to quickly process information and provide clear responses in chat-
PhP / Javav Script / HTML / CSS) based support
Understanding of software architecture and program structure Customer-focused with the ability to maintain professional and polite
Familiar with fundamental concepts of artificial intelligence communication
General understanding of computer systems and technologies Basic understanding of how online services and digital platforms operate

PHONE: [open contact info](look above in the "contact info" section) EMAIL: [open contact info](look above in the "contact info" section)