Діана

DIANA CHYKHABAKH
AI Solutions Consultant | AI Workflow & Integration Specialist
Tbilisi, Georgia
Open to Remote | B2B | Contractor
[open contact info](look above in the "contact info" section) | WhatsApp / Telegram: [open contact info](look above in the "contact info" section)
LinkedIn: View LinkedIn
Portfolio: View Portfolio

PROFESSIONAL SUMMARY
AI Solutions Consultant with 2+ years of experience helping businesses identify automation
opportunities, design AI-powered workflows, and implement production-ready AI solutions using n8n,
LLMs, APIs, and modern SaaS platforms.

Experienced in translating business requirements into scalable AI solutions through stakeholder
discovery, workflow design, system integrations, and implementation across healthcare, hospitality, real
estate, e-commerce, education, and professional services.
KEY ACHIEVEMENTS
● Reduced manual operations by up to 90% through AI-powered workflow automation.
● Designed lead qualification systems processing 300+ leads monthly with structured CRM
outputs.
● Developed conversational AI systems supporting 30–50+ real-time customer interactions daily.
● Delivered AI automation solutions orchestrating thousands of monthly API calls across CRM,
telephony, AI models, and business systems.
● Developed AI-powered knowledge systems reducing repetitive internal requests by 60–70%.

SKILLS
AI Strategy & Solution Design
AI Solution Design • AI Workflow Design • Automation Strategy • Business Process Analysis • Process
Optimization • AI Adoption
Discovery & Consulting
Stakeholder Discovery • Requirements Gathering • Business Process Mapping • Solution Design •
Technical Consulting • Client Discovery
AI & Automation
OpenAI • Claude • AI Agents • Prompt Engineering • Conversational AI • n8n • Zapier
Integration & Delivery
REST APIs • Webhooks • CRM Integrations • SaaS Integrations • Validation • Monitoring • Human
Review Flows
Platforms
HubSpot • Pipedrive • Slack • Supabase • Google Sheets • ClickUp • Gmail • Vapi
Scripting
JavaScript (n8n Code) • Python (n8n Code) • JSON Transformation

PROFESSIONAL EXPERIENCE
AI Solutions Consultant | Feb 2024 – Present
Partner with clients across healthcare, hospitality, real estate, e-commerce, education, and professional
services to identify automation opportunities, design AI-powered solutions, and implement
production-ready workflow automation using n8n, LLMs, APIs, and modern SaaS platforms.
Key Contributions
● Identified operational bottlenecks and designed AI-powered voice automation solutions
integrating telephony, LLMs, CRM platforms, and operational workflows, reducing manual
booking operations by up to 90%.
● Designed AI-powered lead qualification workflows that transformed unstructured customer
inquiries into structured CRM data, improving sales prioritization and processing 300+ monthly
inquiries.
● Designed AI knowledge solutions connected to internal documentation, reducing repetitive
internal support requests by 60–70%.
● Designed reliable AI workflows with structured outputs, validation, monitoring, retry logic,
fallback mechanisms, and human review processes.
● Implemented custom JavaScript and Python logic within n8n workflows for API orchestration,
business-rule validation, and data transformation.
BUSINESS & CLIENT CONSULTING EXPERIENCE
Technical Project Manager & Client Solutions
UI Jedi | Dec 2020 – Jan 2024
● Led discovery sessions to understand client goals, business processes, and project
requirements.
● Translated business needs into structured implementation plans for designers and developers.
● Managed the full client engagement lifecycle from qualification through project delivery.
● Coordinated cross-functional communication to ensure alignment between clients and delivery
teams.
Operations Project Manager
Malewitch Web Studio | Jun 2020 – Oct 2020
Supported software delivery by coordinating communication between clients and development teams
throughout project planning and implementation.
● Collaborated with developers during project scoping and solution planning.
● Ensured clear communication between technical and non-technical stakeholders.
Earlier Client-Facing Experience (2018–2020)
Business Development & Client Operations (Alex Yanovskiy School)
• Partnerships & Digital Operations Manager (MaxTopMedia)
• Client Operations & Support Specialist (ProducTech).
EDUCATION
Master's Degree in Tourism (with Honors)
Semen Kuznets Kharkiv National University of Economics

LANGUAGES
English — Professional Working Proficiency (C1)
Ukrainian — Native (C2)
Russian — Native (C2)
French — Elementary (A2)