Mykhailo

Balayan Mykhailo
Date of Birth: July 16, 1981
Location: Kremenchug, Ukraine
Relocation: Odesa, Kyiv, other cities/countries
Target Role: Director / Deputy Director (CSO / COO / CEO)
Desired Salary: From 160,000 UAH/month (after tax)
Phone: [open contact info](look above in the "contact info" section); E-mail: [open contact info](look above in the "contact info" section)

Professional Summary: C-Level Executive and Commercial Director with 15 years of expertise in network
scaling, crisis management, and P&L ownership. Oversees budgets exceeding 0,5B UAH and monthly turnovers
of >20M UAH. Drives profit maximization and systematic Capex/Opex reduction through BI analytics, data-
driven inventory management, and process digitalization. Pioneers the integration of AI tools for business
analytics, predictive demand modeling, and workflow automation to drive continuous improvement. Proven
Change Management expert leading cross-functional teams (500+ personnel) with accountability to the Board.

Professional Experience
JSC "Ukrtatnafta" (Kremenchuk Oil Refinery) | Kremenchuk, Ukraine
Director of Non-Core Assets and Infrastructure | June 2025 – Present
Management Scope: Steered the comprehensive infrastructure and operational activities of refinery
facilities while concurrently serving as the Director for three subsidiaries, including the official
"Naftokhimik" Health and Recreation Complex, an 11-restaurant chain, and a cultural/sports center.
Corporate Rebranding & Marketing: Directing the strategic corporate rebranding of the
"Naftokhimik" complex, overseeing the development of new visual identities, site visualizations, and
modern advertising strategies to significantly elevate the asset's commercial marketability.
Operational Control: Implemented advanced dashboards for stringent daily sales tracking, expense
monitoring, and predictive forecasting, enabling real-time, data-driven executive decisions.
P&L Optimization: Slashed operational costs by >35% YoY in early 2026 through aggressive
supply chain reengineering. Successfully reduced overall net unit losses by >61% YTD.
Revenue Generation: Launched innovative commercial solutions, driving a 51.5% YoY revenue
surge (May 2026). Doubled net profits and achieved a 100% increase in overall profitability.
Infrastructure, HSSE & Environmental Safety: Spearheaded the modernization of industrial
territories and advanced ecological initiatives. Executed a comprehensive landscaping project across
50+ hectares of plant grounds, which included a large-scale industrial clearing program, ensuring
uncompromising adherence to sanitary and safety protocols.

Alliance Holding LLC (TM "SHELL" Global Fuel Retail Network) | Odesa, Ukraine
South Region Director | November 2019 – June 2025
Strategic Leadership: Commanded the full P&L cycle for a 32-site retail network spanning 3 regions
with 500+ employees. Mentored teams to secure the "Best in Ukraine 2021" branch award.
Revenue Growth: Accelerated sales conversion by 1.5x and aggressively boosted key metrics (UPT,
ATV), consistently outperforming financial KPIs and maximizing non-fuel revenues.
Logistics Optimization: Integrated lean logistics frameworks to accelerate turnover and minimize OOS
(Out of Stock). Enforced rigorous loss prevention protocols, drastically cutting inventory shortages.
Operational Excellence: Propelled the region to #1 in Ukraine for Customer Satisfaction Index (CSI).
Championed CRM campaigns that significantly elevated repeat visit frequency and maximized Customer
Lifetime Value (LTV).
Expansion: Launched complex greenfield projects from the ground up. Ensured 100% compliance with
international safety standards, earning accolades from the CEE Director.

Moto Trading LLC (TM "Motto" National Fuel Network) | Kyiv, Ukraine
Head of Store Management Department | August 2018 – July 2019
Network Creation: Built the retail division from scratch, successfully launching 63 convenience
stores and food points. Architected all operational workflows and ensured strict regulatory compliance.
Commercial Partnerships: Forged direct contracts with 100+ national suppliers.
Centralized procurement operations to maximize GMROI.
Financial Autonomy: Propelled the network to breakeven within just 4 months. Eliminated
reliance on corporate funding by exclusively leveraging supplier credit and capital turnover.

CV: Balayan Mykhailo [open contact info](look above in the "contact info" section)
AVTODIL LLC (TM "eTachki" National Auto Showroom & Auction Network) | Odesa, Ukraine
Director of the Southern Department | December 2016 – June 2018
Network Expansion: Inaugurated 2 new branches and doubled (2x) the dealership footprint, seamlessly
integrating physical retail with e-commerce under full P&L accountability.
Sales Growth: Tripled (3x) customer foot traffic, directly driving monthly vehicle buyouts from 10 to 35 units.
Operational Efficiency: Accelerated sales of high-margin cars and amplified profitability
by assembling a high-performance commercial team.

YugContract LLC (Foxtrot Group) | Kyiv/Odesa, Ukraine
Regional Manager (Central & Southern Regions) | November 2015 – November 2016
Commercial Growth: Directed strategic initiatives across 8 branches, expanding the dealer
network by 30% and solidifying partnerships with key retail chains.
Financial Control: Streamlined credit policies, radically reducing overdue receivables and
boosting the debt recovery rate from 86% to 95%.
KPI Execution: Exceeded revenue targets through data-driven strategies, logistics optimization,
and targeted regional team coaching.

WOG RETAIL LLC (TM "WOG" National Fuel Network) | Odesa, Ukraine
South Region Manager | March 2013 – August 2015
Greenfield Projects: Managed 24 filling stations (400+ employees) with full P&L responsibility.
Successfully built and launched the largest fuel complex in Ukraine from the ground up.
Revenue Growth: Doubled (2x) sales conversion and maximized non-fuel gross margins
by reengineering loyalty programs and elevating staff efficiency.
Cost Optimization: Decreased fuel losses by 10% through facility infrastructure modernization
and the enforcement of strict operational controls.

Early Career Experience (2000–2013)
Head of Sales at Prexim D LLC; National Dealer Sales Manager at CDMA Ukraine; Head of
Corporate Sales at Telesystems of Ukraine (PEOPLEnet); Branch Director at Aventures Group /
Unitrade, McDonald's Ukraine.

Education
2000–2004: Institute of Information Technologies (OSAEA), Software Engineer
2006–2007: Business Academy (mini-MBA), Enterprise Management & Administration
2007–2010: Odesa National Maritime Academy, Maritime Law

Certifications
Professional Courses on the Coursera AI Platform, Advanced Management & Sales Training
AI Tools for Business Analytics, Process Optimization, and Brainstorming
Specialized Certifications in the Oil & Gas and HSSE Sectors

Key Competencies
Strategic P&L Management, Profit Maximization & Systematic Cost Reduction (Capex/Opex
Optimization), Comprehensive Sales Management, AI-Driven Process Optimization, Efficient
Inventory Management, National Branch Network Development, Large-Scale Team Leadership (500+
employees), Crisis Management, Change Management, Advanced BI Modeling, and Network Scaling.

Additional Information
Citizenship: Ukraine | Languages: Ukrainian (Native), English (С1)
Military Status: Eligible for military service (subject to legal reservation procedures)
Driver’s License: Category "B", accident-free record since 2006
References: Available upon request

CV: Balayan Mykhailo [open contact info](look above in the "contact info" section)