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Анастасія

Support manager

Age:
28 years
City of residence:
Talalaivka
Ready to work:
Remote

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Anastasiia Polovko
Customer Support Specialist (Chat/Email, International)
Talalaiivka, Chernihiv region
[open contact info](look above in the "contact info" section)
[open contact info](look above in the "contact info" section)
EXPERIENCE
Fiverr — Freelance Artist & Account Manager
2021 — 2022
Managed cross-cultural client communications, gathered technical/creative requirements, and handled revisions and conflict resolution.
Englishdom — ESL Teacher
10.2023 — 07.202
Managed student accounts, solved technical platform issues, and acted as the primary point of contact and support within the EdTech ecosystem.
EDUCATION
Open International University of Human Development "Ukraine", Kyiv — Bachelor, Translation
2014 — 2018
SKILLS
• International client relations, crisis management, multitasking, fast typing, Data Annotation, Fluent English, Beginner Spanish and French

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